Mr. Shannon Brown
*** ***** ***** ***.** Kalamazoo, MI 49009
269-***-**** *********@*******.***
Work Experience
Walmart Inc., Kalamazoo, Michigan
January 2003-Present
Current Position:
Zone Merchandise Supervisor
• Assists in the operations of Hardware, House wares, Paint, Furniture and Domestics departments.
• Drives achievement of financial goals of all departments. Has improved in-stock to nearly 95%.
• Supervises associates in all departments, up to and including, assigning of tasks and monitoring
results.
• Oversees merchandising plans and works with associates to ensure timely execution of seasonal sets,
including the set of the annual Back to College event.
• Participates in the hiring, recruiting, training, coaching and evaluation of associates in assigned areas.
Previous Positions:
Department Manager
• Oversaw department of 2 associates.
• Managed ordering, reporting, floor planning and scheduling on daily basis.
• Reviewed and reacted to competitive, demographic and economic trends within the market.
Assistant Manager
• Monitored and evaluated performance of team.
• Monitored results identified opportunities and implemented loss prevention controls.
• Ensured effective presentation of merchandise within assigned areas by conducting daily store tours.
And implementation of merchandise programs, facility layouts and seasonal plans.
Photo Specialist
• Inspected and processed film for customers, executed orders and managed on-time delivery.
• Maintained lab equipment with daily and weekly maintenance routines.
• Ensured in-stock and Planograms were set correctly.
Overnight stocker
• Ordered merchandise per instruction, priced and featured to specification.
• Handled and downstacked merchandise, pricing according to state law.
Design Design Inc., Grand Rapids, Michigan
January 2002-March 2003
Customer Fulfillment Specialist
• Processed and fulfilled all orders per customer specification.
• Managed work flow to ensure timely delivery of orders.
The On-It Group, Holland, Michigan
August 2001-May 2002
Freelance Designer
• Designed ads for print media.
• Managed work load to meet internal schedules.
JLT Services Corporation, Chicago, Illinois
June 1999-March 2001
Marketing Coordinator
• Coordinated direct mail pieces, as well as fulfillment materials, for various associations.
• Assisted in the development of cost effective marketing plans.
• Obtained competitive bids from vendors for all marketing activities.
• Created and maintained marketing production files.
• Coordinated materials and booth for trade shows throughout the country.
Michigan Bulb Co. (In-House Advertising Agency), Grand Rapids, Michigan
September 1997-June 1999
Advertising Production Coordinator
• Coordinated sweepstakes and advertising pieces for national direct mail campaigns.
• Prioritized and maintained records of the elements, costs and time schedules of multiple projects.
• Analyzed artwork to avoid potential problems that could occur during file transfer, film-making,
printing, binding, mailing upon receipt of the order.
TCI Cable Inc., Grand Rapids, Michigan
February 1996-September 1997
Graphic Designer – The Cable Marketplace
Buffalo Wild Wings, East Lansing, Michigan
April 1995-February 1996
Cook
Lansing State Journal, Lansing, Michigan
July 1994-April 1995
Tear Sheet Messenger
Education
Ferris State University, Big Rapids, Michigan
• Bachelor of Science in Advertising May 1994
• Associates Degree in Visual Communications December 1992
Knowledge and Skills
• Computer skills: Microsoft Office Suite, Apple OS, Apple accessories, Pagemaker, InDesign,
Photoshop, Freehand, Multi-Ad, Norton Commander, Adobe Acrobat, Word, Outlook, PowerPoint,
Access, Excel, Adobe Design Premium and Publisher
• Management and motivation of teams and individuals
• Managing multiple projects
• Ability to communicate effectively, negotiate and problem solve to achieve optimal results