Customer Service Sales

Dennis Aron

Ward

*** ******* ******* ***.

Columbus, Ohio 43202

Home: 760-***-****

Email: ********@*****.***

My desire is to part of a dynamic organization in which I am challenged to

advance in while given the opportunities to grow and develop as an

individual in an environment that promotes success.

EDUCATION Vista Adult School, Vista, CA (April, 2010)

Pharmacy Technician

Columbus State University, Columbus, OH

Dean's List Spring of 2007 and fall of 2008

Groveport Madison High School, Columbus, OH

(June, 1999)

EXPERIENCE

Time Warner Cable, Columbus, OH

Customer

Service/Outbound Call Center (March 2013 to September 2013)

responsible for making outbound calls to new customers to start new

or upgrade existing cable/internet services. Entering customer and

service data into the customer service computer system. Protecting

privacy policies and ensuring confidentiality and accuracy of all

data entered. Other duties as assigned

Chipotle Mexican Grill, Columbus OH

Cook/Crew Member (August 2011 to February 2012) responsible for

preparation, inventory, unloading, set up and consistency of all

base food ingredients, in a time controlled environment. Maintained

cleanliness; and order of all processes to ensure timely delivery

and consistency of end product. Ensured customer as well and

coworker satisfaction of all food items in a high energy in a team

environment

Walmart Superstore, Columbus, OH

Night Stock/Customer Service Assistant (December 2010 to March 2013)

responsible for unloading, organizing and restocking of nightly

inventory in a time controlled environment. Controlled facility

expenses through loss prevention. Participated in training and

onboarding of new employees. Directed customer inquiries to the

proper departments and assisted customer with sales as needed.

Assigned to implement special projects as needed. Maintained on an

hourly basis the cleanliness of the store and all supplies.

Regal Theatre Cinema, Oceanside, CA

Cashier/Concessions (April 2009 to November 2010) responsible for

achieving a quality customer service rating and mentored team

members to do the same, resolved all customer issues and handled any

disputes on the line. Maintained all store inventory, reorders,

stocking, and loss prevention. Recipient of consecutive monthly

sales awards for increasing revenue through sales volume.

DSL Contractor Company

Laborer/Warehouse Worker (October 2006 to March 2009) Back up for

construction workers, responsible for operating a cherry picker, pos

inventory monitor and electric pallet jack in warehouse. Maintained

tool inventory, stocked and reordered all supplies. Loaded and

unloaded trucks as well as performed onsite cleanup

Union Station Cafe

Bar Back/Security (August 2007 to December 2008)

Assisted owners regularly; working to increase revenue and

improve current operational efficiency. Handled all patron

issues including dispute resolution and ejection off

premises as necessary. Tracked, restocked, and reordered

all bar inventory. Controlled expenses. Participated in

outside marketing promotions and events. Maintained on an

hourly basis the cleanliness of facility and all supplies.

Coordinated and participated in onsite cleanup after

hours.

The United States Marine Corps, Oceanside, CA

Cook (July 2001 to August 2005)

Handled all food preparation, inventory labeling, restock and

reordering on base as well as in the field. Ensured inter-department

coordination and communication to meet volume and availability needs

of all necessary supplies. Handled short order, fast food as well as

special dietary needs meal planning for between 400 to 3000 troops.

Responsible for adhering to all sanitation guidelines as well

quality control of all nutritional supplements provided. Trained

incoming Marines to meet shift responsibilities ensuring that all

meals were delivered in at timely manner according to expectation.

Received Humanitarian Award for being an active duty service man

during 9/11. Recipient of the Good Conduct Service Award. Achieved

overseas commendations for service in Thailand and Korea; as well as

a commendation for a one-year assignment in Okinawa, Japan.

Barnes and Noble Bookstore

Cashier/Customer Service (December 1998 to May 2001) Responsible for

achieving a quality customer service rating and mentored shift

members to do the same. Resolved all customer issues. Handled any

individual order data entry errors/corrections. Maintained accuracy

of all large volume order data entry, store inventory, reorders,

stocking. Opened and closed location, answered phones and

coordinated loss prevention within each store's department.

Responsible for cash handling and nightly reconcilement of an

individual cashbox. Coordinated all in-store marketing events.

Received three consecutive monthly up-sale awards for increasing

revenue through membership sales volume. Maintained daily

cleanliness of the location; as well as after hours clean up and

next day preparation.

References available upon request

Contact this candidate