Customer Service Management
Resume:
Nick Hosteng
********@*****.***
Address
Westfield, IN
46074
Education
Indiana University
Bloomington, IN
School of Public and Environmental Affairs
May 2012
Major: Environmental Management
Minor: Business Certificate- Kelly School of Business
Degree: Bachelor of Science in Public Affairs
Credit hours: 125
Experience
Troy Risk Indianapolis,
IN
Environmental Field Scientist
October 2012- July 2013
. As a Troy Risk's environmental scientists, I provided
comprehensive environmental consulting, engineering and
contracting services for assessment and remediation of real
property.
. Supervising installation of monitoring wells
. Ground water sampling under standards of the Indiana
Department of Environmental Management (IDEM).
. Supervising excavations projects and Underground Storage
Tank Removal
. Surveying and GPS well locations
. Vapor intrusion sampling that meet the technical guidance
and standards of IDEM
. Compiled very detailed data for environmental reports
. 40 hour HAZWOPER training certified
Marsh Supermarkets
Carmel, IN
Cashier
June 2006- October 2012
. Provide customer service to customers
. Contribute to weekly staff meetings, providing feedback for
store improvements.
. Train new employees on store policies and cashier
. Developed stronger customer relations and self motivation
. Suggest ways to improve customer service
. Perfect track record of cashiers till.
Indianapolis Zoo Internship
Indianapolis, IN
Water Quality Lab
May 2012-August 2012
. Monitored Ozone and ORP probes
. Tested water for Nitrates, Phosphates, Nitrites, ammonia,
pH, alkalinity, and salinity
. Worked on protein skimmers
. Monitored all aspects of water quality
Skills
. Advanced knowledge of Word, Excel, PowerPoint, Access
. Strong analytical skills
. Self-motivated
Activities
Intramural Basketball
Indianapolis, IN
Team Member
Aug 1998- Aug 2003
St. Elizabeth Seton
Member
. Volunteered at services
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