Customer Service Supply Chain
Resume:
HUGO MENJAY
Jonesboro, GA 30236
Phone: 404-***-****
E-mail: ********@*****.***
SUMMARY OF QUALIFICATIONS
More than 9 years of experience in leadership and management, including a Master of Business Administration and a
specialization in Supply Chain Management.
Bachelor of Business Administration/Management with strong leadership and management skills.
Proven record of excellent customer service skills.
Possess the capability to enhance sustainability by implementing systemic thinking and continuous
quality improvement.
Strong work ethic as a team player and individual.
Strong analytical background with over 9 years in leadership.
PROFESSIONAL EXPERIENCE
11/2012 – Present
Supply Chain Personnel
LifeScience Logistics – Union City, GA
Collaborate with customers to resolve discrepancies related to shipping, receiving or inventory.
Ensure all merchandise is properly tallied and tagged with receiving date.
Perform ongoing analysis of inventory and ensuring timely, effective and accurate circle count.
Pick products as defined on pick sheets and rotate all applicable stock by standard operating
procedure protocol.
Receive incoming products and check against purchase orders to ensure accuracy.
2/2006 – 1/2010
Manager
H Closet – Atlanta, Georgia
Analyzed stock level and inventory requirements by implementing lean/six sigma methodologies.
Formulated pricing policies by reviewing merchandising activities, determining additional needed
sales promotions and studying trends.
Identified current and future customer requirements by establishing relationships with potential and
actual customers.
Maintained store staffs by recruiting, selecting, orienting and training sales associates.
Slashed costs 25% by negotiating pricing and fees with vendors, while ensuring consistent product
quality.
3/2001 – 2/2006
District Manager
Groove International – Atlanta, Georgia
Conducted forecast and determined demand by reviewing previous sales and analyzing present
operations.
Enhanced productivity by influencing employees to increase revenue and decrease shrinkage.
Identified problems at each store and executed corrective actions.
Purchased merchandise for the stores and represented stores at clothing shows (Magic-Las Vegas,
Americas Mart-Atlanta, Cobb Galleria-Atlanta).
Responsible for expanding the company from 10 to 18 stores in the Atlanta area.
COMPUTER SKILLS
• •
Microsoft Excel Microsoft PowerPoint
• •
Microsoft Access Microsoft Outlook
• •
Microsoft Word SPSS
EDUCATION
Clayton State University, Morrow, Georgia, 2012
Master of Business Administration/Supply Chain Management
Hugo Menjay
Shorter University, Rome, Georgia, 2000
Bachelor of Business Administration/Management
PERSONAL ATTRIBUTES
Team Player • Dependable • Trustworthy • Passionate • Results-Driven
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