Mental Health Service

Kassondra Sheppard, MHRS

Service Coordinator at Resetar Residential

***********@*****.***

Summary

I am a skilled professional with several years experience in the medical and mental health fields. I have

experience supervising others and hold a B.A. in Anthropology from UCSC. My main focus is to provide

services and support to underprivileged members of the community.

Experience

Service Coordinator at Front St. Inc.

March 2013 - Present (8 months)

Mental health coordinator at Front St. Inc.

August 2011 - March 2013 (1 year 8 months)

Assist residents in accessing mental health resources; provide

one-to-one support and assist with medication compliance; defuse hostile

situations and ensure the safety of all residents; update treatment team

with client progress; advocate client needs and provide care.

Lead Residential Caregiver at Front St. Inc.

May 2010 - August 2011 (1 year 4 months)

Assist residents with medication storage, management and administration; prepare and serve meals; general

housekeeping duties; schedule regular physician and psychiatric appointments; assist with completion of

ADLs (activities of daily living); defuse hostile situations and ensure the safety of all residents; creating

MARs for tracking of medication administration; audit of medication room procedures and inventory. As lead

residential caregiver I was additionally responsible for supervision of the medication room and residential

caregiver staff.

Phlebotomist at 7th Avenue Center LLC

August 2007 - May 2010 (2 years 10 months)

Sole phlebotomist on staff, responsible for

collecting all in-house blood draws (including difficult-to-draw

patients) and processing specimens for shipping with little to no

supervision; Documents all blood draws and reorders lab supplies; Two

month internship training in various programs within the facility

Phlebotomist at Quest Diagnostics

November 2005 - August 2006 (10 months)

Performing venipunctures, processing specimens

Page1

for shipment and reordering supplies, answering phones, booking

appointments, data entry, receiving patients and patient care.

Experienced performing blood draws on geriatrics and pediatrics

including heel sticks with an average of 25+ draws per day.

Certifications

CERTIFIED PHLEBOTOMY TECHNICIAN I

California Dept of Public Health License CPT 00011056 June 2012 to April 2014

Honors and Awards

mental health rehabilitation specialist

Skills & Expertise

Phlebotomy

Mental Health

Mental Health Counseling

Anthropology

Advocacy

Crisis Intervention

Supervising Others

Driving License

Typing

Research

Receptionist Duties

First Aid

Water Safety

Light Housekeeping

Meals

Group Therapy

Interpersonal Skill

Active Learning

Stress Management

Education

University of California, Santa Cruz

Bachelor of Arts (B.A.), Anthropology, 2006 - 2009

Moorpark College

Associate of Arts (A.A.), Anthropology, 2002 - 2006

Page2

Kassondra Sheppard, MHRS

Service Coordinator at Resetar Residential

***********@*****.***

Contact Kassondra on LinkedIn

Page3

Contact this candidate