Sales Customer Service

Bruce Allen

Account Manager at ALM Media

***********@***.***

Summary

Accomplished and entrepreneurial professional with experience contributing to the profitability and credibility

of diverse companies through outstanding sales, consulting, and management expertise.

Superb communicator and negotiator with proven track record for establishing productive trusting customer

relationships through exemplary listening skills and ability to find innovative solutions to challenging issues and

concerns.

Confident and articulate salesperson and leader with talent for influencing and persuading others and reputation

for impressive revenue generation and customer base growth.

Experience

Account Manager at ALM Media

2010 - Present (3 years)

Sales driven online and print legal publisher in New York. Focus on sales of site licenses, print products and

account management activities, give sales presentations and negotiate profitable deals while maintaining

strong relationships and providing excellent customer service. Consistently exceed all sales goals and targets.

Consultant at Trump University

2008 - 2009 (1 year)

Advise real estate entrepreneurs on coaching and mentoring programs available to professional investors.

Discuss methods of managing properties to reduce costs and increase profits. Enroll new students in

university program. Teach and mentor new consultants on sales related functions.

1 recommendation available upon request

Account Sales Representative at Wolters Kluwer Law & Business

2004 - 2007 (3 years)

Managed all sales-related functions for corporate accounts for company that sells information products to

companies in health, tax, accounting, corporate services, financial services, legal and regulatory sectors. Sold

books, journals, online products and software on national basis. Met and exceeded sales quotas, prospected

for new customers and provided quality customer service.

Sales Manager at Accent Energy

2004 - 2004 (less than a year)

Sales and sales management for electric and gas supplier and reseller. Supervised seven salespeople including

hiring, training and coaching functions. Accountable for overall sales results for team. Facilitated sales calls,

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prospecting, closing and appointments with sales representatives.

Account Executive at Conference Call Service

2001 - 2003 (2 years)

Managed sales and customer service for national company that provides audio, video and web conferencing

services. Performed sales calls, prospected for new customers and enhanced sales to existing customers. Met

and exceeded sales quotas and forecasted future growth. Provided database management web demonstrations

and developed proposals.

Account Executive at Adelphia Business Solutions

1998 - 2001 (3 years)

Provided sales and customer service for divison of cable operation company that specialized in

telecommunications services. Prospected for new customers, secured new business and resolved customer

problems. Managed database, CRM, pipeline development, and trained and mentored new sales

representatives. Networked with customers and conducted power point presentations. Created proposals and

forcasted sales results.

Skills & Expertise

Account Management

Sales Management

New Business Development

B2B

Cold Calling

Sales

Sales Process

Lead Generation

Negotiation

Social Media

Coaching

Business Development

Strategic Planning

CRM

Sales Operations

Education

Rowan University

Bachelor of Science, Business Administration

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Bruce Allen

Account Manager at ALM Media

***********@***.***

1 person has recommended Bruce

"Bruce was always a professional and an positive example around the office. He was an ideal employee who

was always prepared and ready to take on new assignments. His work ethic and motivation was second to

none and I would easily recommend him to any employer."

Chris Magnani, Program Director/Sales Manager, Trump University, managed Bruce at Trump

University

Contact Bruce on LinkedIn

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