Customer Service Accounts Payable

Andrea Lynn Yanez

*** ***** ***** **** ***. ***

Round Rock, Tx 78664

512-***-****

Work Experience:

OneWest Bank Austin, Texas July 2011 - Present

Review/Shipping

. Sorting documents by state and firm

. Creating UPS shipping labels

. Packaging Documents

. Uploading cover sheets to systems imaging program

. Keeping daily reports on specific docs that shipped

. Point of contact for AOI Review for escalations or when a loan package

needs prepped quickly

. Receive, distribute, and prep all pre-judgment escalations sent from

Affidavits inbox

. Prep pre-judgment loans using the new BAU process

. Prep post-judgment loans and enter them into the AOI Tracking Database

. Communicate with firms to request documents

. Advise firms on revision requests that concern missing documents

. Contact firms to determine if affidavits have been filed with the

courts

. Familiar with MSP and opening/closing Tasks and operating the FOR1,

FOR2, FOR3, NOTS Screens

. Create and maintain running Spreadsheet of Escalation and Rush loans

. Search WebX for documents

. Search CD Report Viewer and WALZ for Breach Letters

. Add documents to LPS Desktop

. Open document requests in LPS Desktop to request documents from the

firm

. Trained 5 new hires on the Doc Prep process

Spherion Staffing Austin, Texas November 2010 - July 2011

OneWest Bank, Doc Prep Team

. Point of contact for AOI Review for escalations or when a loan package

needs prepped quickly

. Receive, distribute, and prep all pre-judgment escalations sent from

Affidavits inbox

. Prep pre-judgment loans using the new BAU process

. Prep post-judgment loans and enter them into the AOI Tracking Database

. Communicate with firms to request documents

. Advise firms on revision requests that concern missing documents

. Contact firms to determine if affidavits have been filed with the

courts

. Familiar with MSP and opening/closing Tasks and operating the FOR1,

FOR2, FOR3, NOTS Screens

. Create and maintain running Spreadsheet of Escalation and Rush loans

. Search WebX for documents

. Search CD Report Viewer and WALZ for Breach Letters

. Add documents to LPS Desktop

. Open document requests in LPS Desktop to request documents from the

firm

. Trained 5 new hires on the Doc Prep process

K&I Transportation, Inc. Carson, California

June 2007 - August 2010

Accounts Payable, Accounts Receivable

. Coded vendor invoices, maintained vendor files and issuing checks

. Daily cash application and weekly invoicing

. Maintained client files

. Answering a multi-line phone system

. Coordinates billing functions with related accounts payable

transactions.

. Provide accounts payable and receivable support as needed.

. Day-to-day dealings with people at all levels of the organization

. Customer service

. Data entry

Education:

. Lakewood High School, GED Certification in 2006

. Mnt. San Jacinto Community College Menifee, Ca 20units

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