Customer Service Manager
Resume:
Danielle Bryant
North Lasvegas, Nevada Apt. 3080
***********@*****.***
OBJECTIVE
Looking to expand my diverse skills and abilities in an administrative capacity. Seeking new
challenges in the administrative field allowing the opportunity to join a growing organization that
has a need for potential.
WORK EXPERIENCE
Sodexo, Cherry Point, North Carolina USA 09/2010 – 09/2012
Administration/Payroll Clerk
• Provided administrative and clerical services in order to ensure effective and efficient
administrative operations.
• Maintained payroll information by collecting, calculating, and entering data.
• Resolved payroll discrepancies by collecting and analyzing information.
• Provided payroll information by answering phone questions and requests.
• Maintained payroll operations by following policies and procedures; reporting needed
changes.
• Contributed to team effort by accomplishing related results as needed.
• Answered telephones provided information and customer service.
Harley Davidson Hotel and Casino, Las Vegas, Nevada USA 10/2004 – 10/2006
Key Holder/Manager
• Managed stock levels and made key decisions about stock control.
• Coordinated merchandise set ups, display compliance, layout changes, and overstock/
back room management.
• Assisted the sales manager with coordination of store marketing events.
• Performed all other assigned duties directed from the store general manager.
• Skilled in making a good impression on first time customers.
• Able to resolve issues and conflicts in a timely and professional manner.
• Maintained a professional appearance at all times.
• Organized tasks efficiently, maintained focus and remained productive.
MILITARY HISTORY
AirForce Reserves, 452 LRS, March AFB, California USA 04/2004 – 04/2012
Senior Airman/ Administration Clerk
• Performed and managed traffic management activities.
• Prepared budget estimates for materials and equipment.
• Used military and commercial transportation to move personnel, eligible dependants,
material, and property.
• Received and packaged items for shipment and storage.
• Advised personnel on procurement and distribution actions.
• Counseled personnel and eligible dependents on passenger and personal property
movements.
• Reviewed official travel orders and determined transportation entitlements.
• Developed and maintained data reference files.
• Developed good interpersonal skills and have the ability to work in a team environment.
• Warehouse work shipping and receiving cargo and educated use of the forklift.
EDUCATION
University of Phoenix Phoenix, Arizona 2008-2010
A.A.S in Health care Administration
SKILLS
• Excellent oral and written communication skills
• Proficient in Microsoft word, excel, power point and office.
• Throughout knowledge of English grammar, punctuation and spelling.
• Ability to maintain gather, and analyze data for various purposes.
• Management, leadership, and organizational skills.
• Open to different opinions.
• Ability to analyze and solve problems.
Contact this candidate