Management Customer Service

John S. Barret

Proactive Results Driven Finance and Operations Executive

***********@*****.***

Summary

A highly accomplished, results-driven FINANCE AND OPERATIONS EXECUTIVE AND CORPORATE

OFFICER, with a proven track record of effectively aligning the goals and objectives of organizational

stakeholders. Identifies opportunities to drive revenue enhancements and increase efficiency. An innovative

leader, who focuses on driving business results while building a value-added and high-performing organization.

> Profit and Loss Accountability

> Corporate Governance

> Strategic Planning

> Enterprise Risk Management

> Mergers and Acquisitions

> Divestitures and Start-Ups and Joint Ventures

> Project Management

> Information Systems

> Marketing and Product Management

> Legal Compliance and Regulatory Affairs

KEY ACCOMPLISHMENTS:

• Business/Financial Results Management: Worked to set internal and external metrics and benchmarks as

performance goals, developing plans and processes to attain goals and significantly close performance gaps.

Responsible for pricing, portfolio earnings enhancement and expense management projects.

• Start-Up Operations: Developed and led several start-ups, as well as transformation and repositioning team

initiatives, including hiring, training and development, and reorientation. Designed and built out financial

management and business infrastructure in support of start-ups and transformation and repositioning initiatives.

Experience

Blue Ridge Community College Education Foundation Board at Blue Ridge Community College

Foundation Board

2011 - Present (2 years)

Board Member & Corporate Governance Committee Chair at NCIGF (National Conference of

Insurance Guaranty Funds)

2006 - August 2013 (7 years)

3 recommendations available upon request

VP Finance & Systems; CFO, Treasurer and Corporate Secretary at The Rockingham Group

2000 - August 2013 (13 years)

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Directed all aspects of financial management and planning, regulatory compliance, corporate governance and

information technology for a $100,000,000 asset multi-line and state insurance carrier. Led staff of 15.

• Enabled company to outperform industry profitability benchmarks for ten years.

• Implemented accountability-based reporting and forecasting and planning processes, driving greater balance

between profitability and top-line growth, while implementing price to risk product management discipline.

• Oversaw value-added repositioning of strategic partner relationships, including investment management,

actuarial, audit and tax, reinsurance, and banking and treasury.

• Transformed finance team’s orientation, creating unit with stronger focus on value-added business

partnering, analysis and risk management, while reducing staff by more than 20%. Reduced infrastructure IT

FTE by 25%.

• Instituted Sarbanes-Oxley governance practices and integrated regulatory and compliance monitoring

system.

• Provided transition leadership to claims and infrastructure IT teams.

6 recommendations available upon request

Board Member & Strategic Planning and Agency Certification Committee Chairs at United Way of

Harrisonburg & Rockingham County

2004 - 2009 (5 years)

SVP/Division CFO/Controller - Consumer Credit Card at Bank of America (and its predecessor

organizations)

1997 - 2000 (3 years)

Oversaw all aspects of financial management and planning for a $20,000,000,000 loan and over

$2,500,000,000 net revenue consumer credit card business. Managed staff of 20 in North Carolina, Virginia

and Arizona.

• Initiated adoption of vintage-based loss forecasting, yielding more than $50,000,000 in planned charge-off

reductions.

• Developed financial management system, which fully integrated product, vintage and customer segment

MIS under dynamic opportunities and risk-based management framework, linked by proactive business

partnering.

• Transitioned financial functions from multiple predecessor institutions.

• Developed and supported pricing initiatives, generating over $250,000,000 in incremental revenue.

Chief Financial & Administrative Officer at Bell & Howell - Protocorp International Subsidiary

1996 - 1997 (1 year)

Held responsibility for all financial and administrative functions, including accounting and finance, facilities,

contracts, MIS and human resources. Oversaw staff of seven.

• Developed and implemented accounting, reporting, budgeting, forecasting systems and infrastructure.

• Negotiated restructuring and orderly transition of critical strategic alliance.

• Implemented annuity pricing moving from 99-year perpetual software license to five-year usage agreement.

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• Consolidated all internal MIS functions, including telecommunications, Internet and application software.

SVP/Division CFO/Controller - Wealth Management at Bank of America (and its predecessor

organizations)

1995 - 1996 (1 year)

Held responsibility for all aspects of financial management and planning for brokerage and investment

management divisions, responsible for generating more than $750,000,000 in revenue, and managed mutual

fund and trust assets in excess of $50,000,000,000. Recruited and developed team of four accounting and

finance management professionals to support start-up division. Developed peer and competitor performance

analysis and tracking system, coupled with acquisition target matrix for strategic planning. Coordinated

several management information and customer profitability system initiatives.

SVP/Director of Operations & Systems - Retail Brokerage at Bank of America (and its predecessor

organizations)

1992 - 1995 (3 years)

Supported a sales division with over 900 associates servicing $10,000,000,000 in customer assets and

operating from over 25 hub and over 400 decentralized individual spoke office locations. Managed build-out

of national operations and call center, while recruiting and training start-up team of over 35 management and

operations associates, and attaining NASD Series 7, 24 and 27 licenses. Coordinated conversions from

separate operating platforms to new consolidated system. Designed and implemented business continuity and

disaster recovery plans. Renegotiated Dean Witter clearing contract, realizing rebates and savings of more

than $3,000,000. Coordinated acquisition of more than $15,000,000 in clearing and support services from

Dean Witter Discover and NationsBank.

VP/AVP/Officer - Strategic, Corporate and Financial Planning at Bank of America (and its predecessor

organizations)

1984 - 1992 (8 years)

Supported executive line and staff management in creation, implementation and monitoring of tactical and

strategic initiatives, including mergers, acquisitions and divestitures. Oversaw staff of three. Managed

numerous internal client business engagements, including 35 critical strategic initiatives. Coordinated due

diligence and performed M&A related functions. Managed formation of strategic joint venture.

Senior Operations Analyst at United Virgina Bank (now SunTrust)

1982 - 1984 (2 years)

Analyzed end-user operational environment versus systems capabilities and desired environment, and

developed specifications for development staff, coupled with testing and training functions.

Skills & Expertise

Enterprise Risk Management

Mergers

Team Building

Strategic Financial Planning

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Human Resources

Team Leadership

Financial Risk

Managerial Finance

Sarbanes-Oxley

Finance

Executive Management

Project Management

Financial Services

Divestitures

Investments

Corporate Finance

Project Planning

Financial Modeling

Treasury

Acquisition Integration

Performance Management

Financial Reporting

Liability

Sarbanes-Oxley Act

Coaching

Cash Management

Organizational Development

Corporate Governance

Internal Controls

Negotiation

Banking

Securities

Leadership Development

Restructuring

Investment Management

Customer Service

Microsoft Excel

Financial Forecasting

Due Diligence

Portfolio Management

Reinsurance

Mutual Funds

GAAP

Treasury Management

Asset Managment

Forecasting

Valuation

Capital Budgeting

Auditing

Mergers & Acquisitions

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Education

Virginia Commonwealth University

Masters, Finance, 1982 - 1986

James Madison University

BBA, Management & Marketing with Minor: Economics, 1976 - 1980

Interests

Fishing, Kayaking, Hiking/Walking, Time with family and friends

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John S. Barret

Proactive Results Driven Finance and Operations Executive

***********@*****.***

9 people have recommended John S.

"John was an outstanding leader as a member of the NCIGF Board of Directors. He was willing to take on

tough tasks and accomplish things the right way for lasting impact, most prominently in his capacity as Chair

of the Corporate Governance Committee. John keeps the emphasis on performance and accountability and

was always an excellent barometer for gauging progress. The combination of John's proactive guidance and

collaborative skills contributed greatly to increasing the value and effectiveness of NCIGF."

Roger Schmelzer, President & CEO, National Conference of Insurance Guaranty Funds, worked directly

with John S. at NCIGF (National Conference of Insurance Guaranty Funds)

"I enjoyed, respected and appreciated John's contributions during our mutual service on the board of directors'

of a national organization. I always found John's observations and suggestions to be well framed and relevant

to the issues. John's technical skills and leadership abilities are exemplary."

Charles Renn, Executive Director, MIGA, was with another company when working with John S. at

NCIGF (National Conference of Insurance Guaranty Funds)

"John was an outstanding Board member at the National Conference of Guaranty Funds where I served with

him. He readily took leadership on important issues, especially in corporate governance matters. His

thoughts, comments and analysis of issues that were presented to the Board were always clearly and

succinctly expressed and well grounded in fact. He would be a great addition to a corporate team."

Wayne Wilson, Executive Director, CIGA, worked directly with John S. at NCIGF (National Conference

of Insurance Guaranty Funds)

"John is a results driven individual that instills this principle into all that work for him, as well as, with him.

He provides direction in the development and enhancement of business dashboards that effectively and

efficiently monitor business activities for strategic decision making purposes. By utilizing the dashboards and

leveraging his Financial and Insurance Industry knowledge and experience, John is able to direct the

organization according to financial and consumer markets to insure long-term profitability."

Shawn Lough, Senior Product Development and Market Compliance Analyst, The Rockingham

Group, worked with John S. at The Rockingham Group

"I have known and worked with John for better part of eight years. I consider John to be extremely

knowledgeable on matters relating to insurance and investments. He is extremely capable of grasping both

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high level and detail which is critical in the best execution of both investment policy and accounting in the

continuously evolving regulatory environment which governs the insurance space."

David Rogan, CFA, Senior Director, Insurance Asset Management, Brookfield Investment

Mangement, worked with John S. at The Rockingham Group

"John is a knowledgable and experienced Finance Senior Executive. He is adept at managing investment

portfolios, and understands what is required to make a company profitable. He has an excellent knowledge of

audit practices and has a reputation for superior audit performance."

William Bayer, Vice President Marketing, The Rockingham Group, worked with John S. at The

Rockingham Group

"John is a results driven manager who achieves his goals by research, presenting the facts and winning buy in

from the team. All real change to process/procedures must be accepted and owned by those who implement

and follow the change. John does this with leadership and humor."

Carol Rideout, Controller, N&D, reported to John S. at The Rockingham Group

"I have worked directly with John and would highly recommend him to any organization looking for a

talented individual with a strong financial and business acumen. One of John's greatest abilities is to not only

be well versed in the financial aspects of the business but also to provide insight and guidance on the impact

those financials have on strategic and operational areas. John's experience across almost all discipline’s; from

finance to systems to operations, coupled with his command of data and analytics, would make him a great

asset to any organization looking to add talent."

Joel Murray, CPCU, NE Pers'l Lines Business Unit Leader & Marketing Division Manager, The Norfolk

& Dedham Group, worked directly with John S. at The Rockingham Group

"John and I served on the National Board of Directors of the National Conference of Insurance Guaranty

Associations. For two of those years, I served as National Chair. John brought a number of skills and talents

to NCIGF. He brought a focus on good governance. He pushed for better procedures and better

documentation of governance practices. He created the desire not just to have good corporate governance, but

to make NCIGF a leader in this area. He also offered his financial guidance to update the information being

presented to the board. A simpler, focused set of reports are now being used. Throughout his service on the

board, John was focused on strategic issues. He was a team player. He was always up to date on the newest

management trends. Please accept this note as my personal recogmindation of John and his buisness skill set.

He is an excellent addiition to management team where strategic and financial skills are needed."

Smitty Harrison, Executive Director, SC Wind and Hail, was with another company when working with

John S. at The Rockingham Group

Contact John S. on LinkedIn

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