Customer Service Machine Operator

Casey Wright

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Objective

Machine Operator with positive attitude and a commitment to safety, quality, customer service and manufactured.Skilled Machine Operator with solid work history and proven ability to perform well in a team and individually

Skills Profile

Assembly line production

Issue resolution

Client relations

Able to unload shipments

Inventory analysis

Interpersonal skills

Employment History

Machine operator, 10/2007- 12/2013

Nestle Ice Cream- Laurel, MD

Adjusted alignment of drills, cutters, dies, guides, and holding devices.

Adjusted machine feed and speed if machine malfunctioned.

Changed equipment over to new product.

Helped achieve company goals by supporting production workers.

Responsible for achieving production requirements.

Made sure that products were produced on time and are of good quality.

Set up and operated production equipment in accordance with current good manufacturing practices and

standard operating procedures.

Manager, 01/2004 - 08/2007

Bob Evans – Ellicott City, Maryland

Oversaw all business operations for restaurant, including customer service, sales, strategic planning, policy

development, and inventory control

Trained, coached and mentored staff to ensure smooth adoption of new program Managed over 53 employees

Spoke with patrons to ensure satisfaction with food and service

Excellent interpersonal skills and ability to motivate staff to higher achievement

Machine Operator, 02/2000- 11/2003

Shelbourne Plastics - Jessup, MD

Adjusted alignment of drills, cutters, dies, guides, and holding devices.

Adjusted machine feed and speed if machine malfunctioned.

Changed equipment over to new product.

Maintained proper stock levels on a line.

Responsible for achieving production requirements.

Calibrated or adjusted equipment to ensure quality production using tools such as calipers, micrometers, height

gauges, protractors and ring gauges.

Prepared pallets by following prescribed stacking arrangement and properly tagging pallets.

Moved freight, stock and other materials to and from storage and production areas, loading docks, delivery

vehicles, and other equipment.

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