Customer Service Sales
Resume:
Sunny An
Stanton, CA *****
www.sunnyan.com
OBJECTIVE
Offering comprehensive esthetic training, a degree in fashion and proven sales skills.
Ready to utilize knowledge, creativity, excellent communications and integrity to help to
understand the “whole” person and provide the perfect environment to stimulate mental,
spiritual, and physical well being. Possess a sound understanding of the most
advanced facial techniques and exposed to the latest in skin care products.
SUMMARY
-9 years in the beauty industry.
-Strong customer service skills.
-Excellent communication skills.
-Highly accountable and dependable.
-Highly skilled at building and maintaining customer relationships.
-Highly knowledgeable in cosmetic trends.
-Ability to manage timelines and meet deadline.
-Use of client charts for information, such as clients' preferences, skin types and past
treatments.
-Excellent client care, guest service and attention to detail.
WORK EXPERIENCE
www.sunnyan.com 2005 -
present
-Perform makeup artistry on tv sets, photo shoots, music videos, and bridal makeup.
-Research the latest seasonal colors and trends in order to create unique looks.
-Advanced makeup application services.
-Proven ability to understand customers' expectations and communicate effectively to
handle/address
their needs and concerns.
-Hire, manage, and supervise assistants.
-Train assistants.
-Book and fill appointments.
-Handle the tasks of budgeting, sourcing and, ordering materials from professional
suppliers.
Salon Le Rouge Orange, CA April 2013 -
Present
- Perform microdermabrasion, enzyme peels, and waxing.
- Providing and maintaining the highest standard of esthetics, to include treatment and
recommendations for home
care, daily operational procedure, overall excellent client care, and creating a feeling of
rest and relaxation for
clients.
-Respond to customer requests and assist clients with all needs
Queenb Parlor Cypress, CA Jan 2013 -
April 2013
-Perform enzyme peels and waxing.
- Providing and maintaining the highest standard of esthetics, to include treatment and
recommendations for home
care, daily operational procedure, overall excellent client care, and creating a feeling of
rest and relaxation for
clients.
-Respond to customer requests and assist clients with all needs.
Indulgence Day & Med Spa Long Beach, CA April 2012 -
Dec 2012
-Customized professional facial treatments.
-Perform medical skincare, chemical peels, hydrafacial, microdermabrasion and waxing.
-Knowledge and sales of skincare products.
-Prescribe clinical skincare lines - Obaji and PCA.
-Superior selling skills.
-Body wraps.
-Spray tans
-Using cutting edge equipment, creating an atmosphere that is highly effective blend of
science, beauty and
rejuvenation.
- Providing and maintaining the highest standard of esthetics, to include treatment and
recommendations for
home care, daily operational procedure, overall excellent client care, and creating a
feeling of rest and relaxation
for clients, resulting in high retention and increased treatment and retail sales.
-Respond to customer requests and assist clients with all needs
M.A.C. COSMETICS (10/2005 - 4/2006)
-Freelance make-up artist for Orange, Riverside, and Los Angeles Counties.
-Sales goals were met or exceeded on a daily basis.
-Daily sales expectations were between $800 - $1000.
-Ensured high-class customer service in all areas.
-Maintained excellent relationship with all customers.
-Performed responsibilities as assigned.
Paula Dorf - Macy’s Westminster Mall (2004)
-Increased sales by 40% within one week.
-Assisted store manager, developed, and managed store operations to increase sales.
-Ensured loss prevention measures were taken properly.
-Ensured high-class customer service in all areas.
-Maintained excellent relationship with all customers.
-Performed responsibilities as assigned.
EDUCATION
Career Academy of Beauty
-Diploma in Esthetician
Empire Academy of Makeup
-Certificate for Airbrush
Award Studio
-Diploma in Makeup Artistry
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