Post Job Free
Sign in

Customer Service Technician

Location:
York, PA
Posted:
October 06, 2013

Contact this candidate

Resume:

FREDDY MELENDEZ

*** **** ******* ******, ************, PA 19120

267-***-**** * **********@*****.***

SUMMARY OF QUALIFICATIONS:

Administrative Professional, Certified EKG Technician, Certified Phlebotomy Technician.

Bilingual/Bicultural with the Ability to Speak, Read, and Write Spanish and English

Fluently. Outstanding Customer Service Skills Including the Ability to Handle Stressful

Situations with Clients Successfully. Outstanding Ability to Follow Instructions while Taking

Initiative and Responsibility for Assigned Projects. Trustworthy and able to Handle Client

Sensitive Information with Strict Confidentiality. Supportive and Energetic Team Member

Who Is Able To Easily Adapt To Any Type Of Work Environment.

WORK EXPERIENCE:

Metro Physician Specialty Group Philadelphia, PA 01-07 to 01-25-2013

EKG Technician (Internship)

Performed EKG and ANS procedures on

Patients, Check Blood Pressure, Office Duties and Translate

From English to Spanish.

North East Community Health Center Philadelphia, PA 2011 to 2012

Clerk Quality Control

Filing records, front desk answering inbound and outbound

Calls, record room clerk, quality control, keeping track of files,

Translating from English to Spanish.

Imperial Security, Inc. Philadelphia PA 2005-2010

Security Officer

Patrolling and monitoring activities via CCTV

Foulke Associates Media, PA 2003 to 2004

Security Officer

Patrolled, monitored activities via CCTV, search people and

Interpreted for Spanish speaking people.

Career USA Norristown, PA 2002 to 2003

Clerk

Customer service representative, answering telephones calls

Regarding insurance, typing customer information in the data-

Base system, and updating their files in a neat and accurate

Manner.

EDUCATION:

Star Career Academy

Major: Cardiovascular Technician: Certified EKG/ECG and Phlebotomy Technician

Community College of Philadelphia

Major: Liberal Arts .

Experience: ECG-EKG Technician, Telemetry Technician, and Translator.



Contact this candidate