Medical Assistant Customer Service
Resume:
Nadia Stampone
Wayne, NJ, *****
***********@*****.***
Objective
To obtain a challenging position that allows me to utilize my education and experiences as well
as gain additional knowledge and experience.
Education
2002 2007
William Paterson University Wayne, NJ
Bachelor Of Arts in Psychology
1999 2001
New Jersey Institute Of Technology Newark, NJ
Medical Laboratory Technology Certification
1997 1998
National Health Care Association Training Newark, NJ
Certified Clinical Medical Assistant
Professional Experience
2007 2012
Kindred Hospital Wayne, NJ
Medical Assistant Long Term Sub Acute Care.
Served as a medical assistant in a sub acute setting, maintained patient wellness by accurately
obtaining and documented patient history and medication lists. Assessed individual conditions
and needs of acute and chronically ill patients. Skilled in bedside monitoring, 12 lead EKG,
ventilator system knowledge, phlebotomy, peg tube feeding, and glucose monitoring using
accu check. Assisted physicians during patient examinations and treatments. Promote health
and support patients and families in coping with illness. Addressed situational, social issues,
including bereavement, aging, and end of life care.
2000 2002
Chilton Memorial Hospital Pompton Plains, NJ
Medical Assistant Critical Care and Psychiatric Units.
EKG, stress Testing, Phlebotomy, monitored vitals signs, handed out medications, charted
intake and output, documented patients progress, transported patients to various places within
the hospital. Assisted both nurses and physicians with bedside procedures. Periodically floated
to the psychiatric units and provided crisis intervention services.
1997 1999
Becton Dickinson, Franklin Lakes, NJ
Medical Laboratory Technologist and Research Assistant
Obtained and processed specimens to be analyzed in a QA/QC environment. Measuring and
inspecting medical devices according to IAW ISO 9000 STD. Performing routine analysis
such as, CBC/w differential, urinalysis, culturing and gram stain procedures, rapid manual
serology testing.
Computer Skills
Microsoft Office Professional, Excel, Power point, outlook, AS400, Experience with operating
systems windows, documentation management, Mac, HTML, illustrator, Adobe Photoshop,
Therascribe, Microsoft office suite, knowledge and usage of social media outlets i.e.: Facebook,
Twitter, Tumblr. Computer Literate Excel Access, Word, Power Point, Internet Use and navigation,
types 90 wpm, troubleshooting of technical hardware and network issues.
Qualifications
Clerical duties, phone etiquette skills, customer service skills, Fluent in Italian and Spanish,
Works well independently and as a team player, Time management skills, solution focused,
consistently maintains a professional demeanor, interpersonal communication skills,
dedicated, excellent written and communication skills, detail oriented.
Certifications & Degrees
Bachelor of Arts in Psychology, Clinical Medical Assistant,
Medical Laboratory Technologist, Phlebotomy, EKG, CPR
References
Available upon request
Contact this candidate