Customer Service Years Experience
Resume:
Michelle R. Hower
El Cajon, Ca. 92021
Tel: 619-***-**** ********.*********@*****.***
SUMMARY OF QUALIFICATIONS
% 3 years experience as a Receptionist for Aqua Pros Swim School.
% 5 years experience as Swim Instructor.
% CPR and First Aid qualified.
% Deans list at Grossmont College.
% Able to perform in a stressful work environment.
% Reliable and personable.
%
PROFESSIONAL EXPERIENCE
May 2008-September 2013
%Aqua Pros Swim School
%Instructed swim lessons for students from the age range of 8 weeks to 72 years old.
%Managed the schedules of 20 swim instructors.
Customer Service including phone calls, emails, payments, scheduling, money
management and servicing customer needs.
June-August 2007
Heartland Swim Association
Coached summer league.
Managed and organized swim meets.
%
EDUCATION AND TRAINING
August 2008-May 2011
Grossmont College, El Cajon, California
Cuyamaca College, El Cajon, California
80 units Completed
January 2012-Present
National University, La Jolla, California
80.5 units completed for Bachelor of Science in Healthcare Administration
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