Customer Service Medical

Amy R.T.T

Radiation Therapist

**** ***** ** ** **** - Atlanta, GA 30324

************@*****.*** - 904-***-****

WORK EXPERIENCE

Radiation Therapy Consultant/Trainer

self employed

Business Development

Oncology Services International - Montebello, NY - 2008 to 2011

Support business strategies for largest provider of refurbished medical linear accelerators and simulators in

the world. Complete familiarity with technical and operating aspects of product inventory. Develop packages

for wide range of applications and medical practices.

* Daily involvement in sales, marketing and training affordable, state-of-the-art radiation therapy equipment

and oncology solutions.

* Excellent reviews for workflow consultations and training; reputation for delivery of superior customer service.

Advanced Clinical Education Specialist / Product Manager

Siemens Medical Solutions - Malvern, PA - 2004 to 2007

Managed on-site customer education on Siemens systems including training, follow-ups, updates / upgrades

for high-end systems, and specialized applications. Consulted on and supported individual workflow

improvements, adjustment of system parameters, and image quality troubleshooting. Implemented new

methods and clinical procedures at customer system to expand client portfolio. Trained staff on CT and imaging

for radio therapy planning and treatment protocols.

* Served as subject matter expert on CT simulation, PET/CT simulation, and gating.

* Presented with company APEX Award for Service Excellence.

* Proven ability to work independently and provide expert professional services, traveling extensively on behalf

of company interests.

Radiation Therapist / CT Simulation Technologist

Florida Radiation Oncology Group - Jacksonville, FL - 2002 to 2004

Delivered complete range of radiological services for patient management and imaging equipment operation

in diverse situations. Engaged in treatment planning and diagnostics on Siemens' Biograph PET / CT mobile

units. Evaluated requisition and patient assessment for scheduling purposes. Interacted with doctors, nurses,

and related health care staff, performing radiation treatment for several therapy centers.

* Skilled use of Accusim CT and NOMOS / BAT System.

* Demonstrated strong clinical knowledge with respect to customer core processes, clinical workflow, and

disease pathways.

Staff Radiation Therapist

Boca Raton Radiation Therapy Center - Deerfield Beach, FL - 1998 to 2002

Provided radiation therapy to patients as prescribed by radiologist according to established practices and

standards. Reviewed prescription and diagnosis, acting as liaison with physician and supportive care

personnel. Prepared equipment such as immobilization, treatment, and protection devices. Maintained

confidential records, reports, and medical files. Assisted in simulation procedures and tumor localization.

Chief Radiation Therapist

Ocean Radiation Therapy Center - Lakewood, NJ - 1997 to 1998

Led healthcare team with responsibility and accountability for administration of ionizing radiation to treat

patients in accordance with prescription and instruction of supervising physician. In charge of all operations

in radiation therapy department. Worked one-on-one with patients, explaining treatments and side effects.

Reviewed all documentation, patient records, and patient billing, addressing discrepancies and correcting

errors.

*** *** ***

Radiation Therapist

LOCOM/East Coast Technology - Staten Island, NY - 1992 to 1997

administering patient treatments at hospitals and clinics in NY area.

EDUCATION

Medical

School of Radiation Therapy - Livingston, NJ

School of Radiography - Summit, NJ

Monmouth University - West Long Branch, NJ

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