LaToya C. Sanders
*** **** *** ******, *******, FL 32773
Email: ************@*****.*** Phone: 321-***-****
O bjective
To obtain a position with a company that will enhance my skill cultivation and career goals.
E xperience
Optimal Translation & Transportation, Accounts Payable 9/05-5/06
Attached work orders to proper receipts, contacted transportation providers to gain accurate rate for service, ran
postage machine, made required copies of documents for supervisor, mailed claims to clients.
Orange County Parks & Recreation, Secretary 4/03-10/03
Answered multi-line phone, greet and assisted customers, wrote and approved
contracts for rental facilities, handled money for rental fees, ran copy
machines, assisted supervisor where needed.
Law Office of Reginald D. Hicks, P.A., Receptionist 7/01-8/01
Answered multi-line phone, greet and assisted customers with appointments and questions, took detailed phone
messages, updated and mail billing invoices using Time-slips, updated client files, ran mail and fax machines, kept
daily log of faxes sent and received, ran copy machines, distributed mail throughout the office.
Operations & Maintenance, Central Area, Customer Service Technician 6/00-5/01
Answered phones, dispatched emergency work orders, entered time daily on work orders given to tradesmen for over
35 Orange County Public Schools, created notifications and work orders in the SAP (Automated Systems
Applications) system, closed work orders, maintained a daily log of emergency calls, ran fax machines, ran copy
machines, and sign-in materials.
Time Customer Service, Outbound Telemarketer 8/99-12/99
Made outbound calls to already existing customers and potential customers to sell holiday magazines and cookbooks
to them or renew their subscription in a call center
E ducation
Valencia Community College 8/99-12/00
Maynard Evans High School 10/95-3/99
Volunteer Efforts
The Life Center Church 1/07 - Present
Nursery Ministry and Mass Choir
Girl Scout Troop Leader 9/10 - Present
Citrus Counsel
New Church of Faith, Inc. 3/99-5/02
Praise and Worship leader, Youth Tutor
S kills
Microsoft Excel, Microsoft Word, Microsoft Works, Microsoft Power Point, Microsoft Outlook, Internet searching,
Time slips, SAP System, Typewriter, Typing (65 cwpm), Data entry, Fax machine, Copy machine, Team player,
Switchboard, Outbound customer sales, Telemarketing, Accounts payable, Face to face customer service, Reservations,
Tutoring, Mentoring, Running meetings, Detailed messaging, Dictation.
References Available Upon Request
R eferences
Anjela Lewis
Miviam Schiavone
Natasha Williams