Customer Service Services

Julia Teal

MANICURIST

San Antonio, TX

************@*******.*** - 210-***-****

After 25 years in the beauty industry I am ready to change careers. I am looking ahead to another 20 plus

years in my next career. I have begun my degree in psychology, and I am looking forward to

getting back to school.

I have mastered the art of customer service, and learned the customer is the most important part of any sale's

equation. While I owned my own business twice in the past; I was the accounting,

marketing, management, and the information technology departments as well as being the manicurist.

WORK EXPERIENCE

MANICURIST

GOT HAIR? COLOR SALON - San Antonio, TX - April 2009 to April 2013

Researched the various types of therapies and treatments to be better informed of all services provided in

salon. Greeted all guests and assisted them with requests and special services. Suggested and sold salon

services and retail products to customers. Responded to customer

inquiries in a friendly and professional manner. Provided accurate product and merchandise information to

customers.

Created, spread sheets, reports, and correspondence from dictation and handwritten notes. Continually

updated salon forms and brochures with the most current information.

OWNER AND MANICURIST

THE MANICURSA - San Antonio, TX - August 2008 to June 2009

Executed all daily opening and closing procedures. Meticulously entered client and service information when

booking appointments. Verified end- of-day reports against credit and cash profits. Processed all cash and I

credit card transactions with a 98% accuracy rate. Organized salon

paperwork and office files.

MANICURIST

K. CHARLES & CO - San Antonio, TX - August 2006 to August 2008

Worked a flexible schedule to accommodate salon needs. Greeted all guests and assisted them with requests

and special services. Suggested and sold salon services and retail products to customers.

MANICURIST

HYATT WINDFLOWER SPA - San Antonio, TX - August 2005 to August 2006

Worked a flexible schedule to accommodate salon needs. Greeted all guests and assisted them with requests

and special services. Suggested and sold salon services and retail products to customers.

OWNER AND MANICURIST

NAIL JULES - San Antonio, TX - 2003 to 2005

Executed all daily opening and closing procedures. Meticulously entered client and service information when

booking appointments. Verified end- of-day reports against credit and cash profits. Processed all cash and

credit card transactions with a 98% accuracy rate. Organized salon paperwork and office files. Researched

the various types of therapies and treatments to be better informed of all services provided in salon.

Greeted all guests and assisted them with requests and special services.

EDUCATION

General Studies

San Antonio College - San Antonio, TX

Psychology

Ashford University - Clinton, IA

SKILLS

Customer service-oriented • Front desk management • Self-directed • Strong problem solver • Resourceful •

Strong interpersonal skills • Schedule management • Inventory maintenance • Microsoft Office proficiency •

Meticulous attention to detail

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