Constance E. Robinson
**** ******* ****, *********, ** 17601
717-***-**** • *******@*****.***
OBJECTIVE
A Leadership position where I will use my experience in phases of administration, organizational abilities, to
create, convey and publicize the company’s mission. I would like to be able to use my previous SAP
experience.
SUMMARY
Administrator with an excellent track record for providing management with high level support in both
administrative and financial areas of operation. Proven ability to manage a wide variety of projects including
international transactions; global compliance, SAP User with certain modules, and accounting functions.
Excellent knowledge of computerized invoicing and documentation.
OFFICE ADMINISTRATOR (15+years)
Project Admin.: APPLEONE STAFFING AGENCY, Camp Hill, PA 17011(for Deloitte Consulting, LLC)
Maintained 3-4 floor plans for clients’ project. Completed printing and copying jobs for management and team
leaders in timely manner. Ensured that printers/copiers were functioning, and reported to proper authority when
machines were in need of repair. Ordered lunches/dinners as requested; and made sure conference rooms were
cleaned after meals. Prepared daily special unit reports for team members on project. Handled outside errands
for management as requested. Arranged that supplies were replenished as needed for entire project. Meet and
greet new resources to the project; issued them proper paperwork in order to set them up to start their mission.
Distributed materials to staff in order to access Commonwealth mainframe. Coordinated monthly birthday
cakes and photos to honor birthdays of team members. Trouble shoots to determine problems with various
office equipment and notified IT Dept. when necessary. Interacted with the operational staff to ensure that
fixtures and any structural problems were repaired as needed. Made sure operational dept. was informed for any
issues that needed attention. Performed other duties as assigned.
Sr. Admin. Assistant: INTERNATIONAL PAPER, Legal/External Affairs, Stamford, CT
Provided administrative support to Vice President/Deputy General Counsel, Chief Counsel for Antitrust, Chief
Counsel for International Trade and Policy and Manager of Legal Operations. Maintained calendar for the Vice
President; drafting letters, preparing graphic presentations, and inputting accounting data for domestic and
international locations.
• Organized and updated case information generated reports and processed legal invoices electronically
relating to transactions in a timely manner.
• Utilized SAP software to access accounts payable/receivables, budget and journal entry information and
enter new vendors; into the accounting system.
• Resolved 95% of all accounting issues within 48 hours by troubleshooting problems relating to invoices
for vendors. Recognized with award for “Job well done”.
• Coordinated extensive international travel, obtained VISA documents, arranged for meetings,
international conference calls, luncheons and special events.
Constance E. Robinson Page 2
Office Manager WITCO CORPORATION, Greenwich, CT
Managed administrative responsibility for Vice President and 4 managers for Urethane Chemical Division.
Prepared correspondence, graphic presentations and tracked and prepared financial reports. Input and updated
all price increases, customer and vendor information using the SAP database. Created 2 types of filing systems;
handled distribution of mail, ordered all office supplies,
• Streamlined process for ordering office supplies and maintained inventory for the department resulting
in decreased spending.
• Resolved customer complaints through researching issues and maintaining communication and follow-
up until resolution.
• Processed invoices and monthly sales commissions and distributed sales reports to regional management
for tracking of revenues and goals.
• Booked domestic and international travel arrangements and processed expense reports with accuracy.
Sr. Admin. Assistant: Retirement Mutual Funds Dept., SMITH BARNEY, New York, NY
Provided support to the Executive Director for the Retirement Dept. as well as 3 other managers. Supervised
two administrative assistants; made travel arrangements and tracked various expense items with the operating
budget. Prepared spreadsheet reports for various meetings.
• Planned and coordinated the office move to a new location within the city with no disruption of service
to customers or office staff.
• Served as coordinator for luncheons, dinners and special meetings. Created successful holiday event for
the department and stayed within budget.
• Monitored training for marketing sales representatives to ensure compliance with Series 7 licensure.
EDUCATION
Certificates: .LEHMAN COLLEGE, Bronx, NY – Medical Coding/Billing and Legal Secretary
Coursework (32 credits): IONA COLLEGE, New Rochelle, NY – Business Administration –
TECHNICAL SKILLS:
Proficient with MS Word, Excel, PowerPoint, SAP Software (pricing and human resource modules), Outlook,
and Visio. Basic experience with Access and ACT software
Reference Available Upon Request