Manager Assistant
Resume:
Heather McQuade
Atkins
AR *2823
*********@*****.***
EDUCATION
British education undertaken equivalent to GED and two years college
(Associates Degree level)1985 - 1989
Various subjects taken and individually tested for school and college.
Subjects with pass grades include English language, English literature,
Media Studies, Typing, Basic computer studies, Maths, Commerce, European
history and Child development
.(O levels, GCSEs and CSEs acquired)
Certificates of passes also include basic first aid, sociology and basic
piano skills.
Certified CNA in USA since 2004.
Obtained pass in CNA advanced course for Geriatric Care Specialist in
2009.(Advanced CNA qualification)
Qualified Activities Director since 2011.
RESUME
COUNTRYSIDE MANOR (Nursing home)
300 South Thompson Road
Lamar
Arkansas
December 2011 to May 2013 (New ownership May 2013, jobs restructuring so
my position no longer required)
Activities Director/CNA Consultant
WORK DUTIES: Scheduling and providing meaningful activities each month
(one being a monthly pet therapy visit with one of my dogs),shopping
trips, monthly calendars distributed, documenting activity outcomes, in
room weekly visits, assisting with complaints/greviances, attending
weekly care plan meetings, attending monthly resident council meetings,
daily activity participation with residents, assisting with facility
marketing strategies.
CNA training (incontinence care,survey compliance,transfer
tips,approaches to care) providing mini inservices, random alarm checks,
random transfer checks, daily hall rounds, observing staff perform care,
documenting outcomes of duties, daily department head meetings,
monitoring meal times as assigned,supervision of CNA staff, assisting
new CNAs in work routines.
Occasional CNA direct care duties such as answering call lights,
transferring residents and direct care.
Obtained Qualified Activites Director license in February 2011
Attended Activities/Social fair in Little Rock, Arkansas late 2012
VALLEY RANCH (Nursing Home)
Valley Drive
Little Rock
Arkansas
June 2011 to December 2011 (then offered position elsewhere)
Healthcare Administrative Assistant
WORK DUTIES:Creation and implementation of CNA orientation training
program, daily hall rounds,CNA staff training and check offs, addressing
complaints, addressing survey issues, daily communications with
families/visitors, random alarm checks, transfer checks, monitoring care
systems in place, documenting outcomes/events,providing staff
inservices, answering telephones, monitoring supper meals, weekly
orientation checks, documenting outcomes, daily staff meetings.
AIPP (Arkansas Innovative Performance Program)
AFMC
Little Rock
Arkansas
June 2007 to June 2011 (offered promotion elsewhere)
C.N.A. Quality Improvement Specialist
WORK DUTIES:Facility visits to nursing homes across the state of
Arkansas providing CNA education and training such as: inservices,
survey compliance training, pericare training, oral care training, set
up and monitoring of care systems, survey compliance assistance, follow
up visits.
Presenting own material at regional trainings annually, presenting
monthly conference calls occasionally, attending healthcare
conferences,creating resource tools for facilities to use (Powerpoint,
microsoft excel, outlook etc) procedures, documenting outcomes
AIPP CNA training dvd created in 2009 with myself and colleague
demonstrating care procedures. DVD available to facilities across
Arkansas.
Obtained CNA advance course (Geriatric Care Specialist) badge in 2009.
RUSSELLVILLE NURSING AND REHAB (Nursing Home)
Portland Avenue
Russellville, Arkansas
June 2004 to June 2007 (left for promotion elsewhere)
C.N.A. (first year on nightshift, next two years on dayshift)
WORK DUTIES:Bathing, grooming, dressing and feeding residents,
transferring residents, daily documentation, mentoring new staff,
answering call lights, taking care of dying residents. I would very
often take care of residents who demonstrated negative/combative
behaviors.
Obtained CNA license 2004.
February 1999 to June 2004
I arrived in America February 1999, married my boyfriend of eight years
at this time and we had a son in January 2000.I applied for a work
permit which was obtained 2004. In the meantime I took care of my son
and occasionally we travelled with my husband who was an over the road
professional truck driver.
MILL HOUSE (Assisted Living Facility in UK)
Mill Road
Ramsey
England
June 1997 to February 1999
Assited Living Facility Manager (left to come to USA)
WORK DUTIES:Daily visits to 35 - 40 residents, monthly meetings, monthly
outings arranged and provided, daily documentation, overseeing
maintenance and cleaning of property, reporting any issues and follow
up, on call one weekend in every two months for all 15 sister
homes,quarterly manager meetings, annual trainings, occasional errands
for residents, alarm drills and tests, resolving
greviances/complaints,creating and overseeing laundry room schedule.
I was the youngest employed facility manager at that time with that
company (26 yrs old)
PREVIOUS EMPLOYMENT EXPERIENCE PRIOR TO JUNE 1997:
Senior Care Assistant (nursing home)
Store Manager (cards/gifts store)
Kitchenware Associate (department store)
Assistant Manager (lingerie store)
Care Assistant (assisted living for disabled adults)
Check out operator/Office assistant (grocery store)
I can provide excellent references upon request.
HEATHER McQUADE CNA Consultant, Qualified Activities Director, CNA
479-***-**** *********@*****.***
Contact this candidate