Customer Service Sales

TYRONE KENT JR.

*** *. ***** ****** ************, PA 19144

215-***-**** or 804-***-**** ~ *******@*****.***

Objective

To find long-term employment within a company that will utilize and

enhance my leadership, managerial and exceptional customer service skills.

Summary of Qualifications

Hard worker and quick learner with the ability to retain managerial

responsibilities. Committed to providing total quality work while

collaborate easily with co-workers/work independently. Possess

excellent communication and inter-personal skills while maintaining an

excellent record of dependability and reliability.

PROFESSIONAL EXPERIENCE

BURLINGTON COAT FACTORY

April2013-Present Receiving Clerk

Philadelphia, Pa

1. Receive all incoming shipments.

2. Unload all merchandise from trucks.

3. Take merchandise to designated areas.

4. Perform proper and accurate documentation on all items delivered.

Chapman Nissan

Oct2012-April2013 Detail/Janitortorial service

Philadelphia, Pa

1. Clean exterior and interior including windows, mirrors, vacuum floor &

seats, ashtray and trunk. Refurbish vehicles in a fast-paced

environment while maintaining dealership quality standards.

2. Inspect vehicle to ensure safety equipment is in working order; lights,

tires, brakes, wipers, horn, seat belts, mirrors and back-up lights.

3. Drive the vehicle from drop off point to service area; drive vehicle

through car wash and to ready line as necessary.

4. Refuel the vehicle and log identification number with fuel needed and

mileage. Ensure that the key tag is properly marked with the correct

VIN or Unit number and license plate number.

5. Maintain a clean and orderly work area and report any unsafe or

hazardous conditions.

Precon Inc.

May 2012-September 2012 Assembly Line Production Worker

Colonial Heights, VA

1. Perform simple assembly operations of large or medium-sized components

including picking, pulling and packaging merchandise on high speed

lines.

1. Perform all necessary documentation including: required labels, batch

records, cleaning forms, assembly logs, work orders, etc.

1. Ability to work unsupervised and meeting the day to day quotas.

1. Responsibility for Production Area Cleanliness including mopping

floors, cleaning walls, sanitizing tools and equipment and operating

various cleaning equipment.

1. Perform any other duties assigned by the Production Supervisor.

Nissan Dealership

January 2012-April 2012 Car Detailer & Janitorial Service

Richmond, VA

1. Clean exterior and interior including windows, mirrors, vacuum

floor & seats, ashtray and trunk. Refurbish vehicles in a fast-paced

environment while maintaining dealership quality standards.

2.Inspect vehicle to ensure safety equipment is in working order;

lights, tires, brakes, wipers, horn, seat belts, mirrors and back-up

lights.

3. Drive the vehicle from drop off point to service area; drive vehicle

through car wash and to ready line as necessary.

4. Refuel the vehicle and log identification number with fuel needed

and mileage. Ensure that the key tag is properly marked with the correct

VIN or Unit number and license plate number.

5. Maintain a clean and orderly work area and report any unsafe or

hazardous conditions.

Mancan Temp Service

June 2008-December 2010 Contractor

Akron, OH

1. Building maintenance and repairs, making repairs to equipment to

maintain production schedules, maintaining maintenance files on all

equipment, working with department supervisors to minimize disruption

in production schedule when repairs are needed.

2. Following appropriate ANSI, NEC codes, OSHA regulations and safety

requirements.

2. Working with outside contractors to complete various job assignments.

Enterprise Car Sales

April 2007-May 2008 Sales/Service Agent

Philadelphia, PA

1. Inbound and Outbound phone rental reservations.

1. Responsible for driving vehicles to various Enterprise locations.

Verify appropriate stickers such as registrations and license plates

attached to vehicle.

1. Responsible for cleaning vehicle exterior by hand, brush or by

operating washing equipment. Polish, dry and clean vehicle

windshields, windows, lights, mats and exterior body, by hand. Vacuum,

shampoo, add air freshener and clean vehicle interior.

1. Perform basic maintenance check: antenna, under the hood, inside the

vehicle, inside the trunk, and outside vehicle windshield fluid, gas,

oil, water and antifreeze.

US Airways /Delta Airlines

February 2005-March 2007 Assistant Ramp Agent

Philadelphia, PA

June 2004-January 2005 Ramp Agent

1. Unloads passenger baggage, cargo and mail from aircraft bins while

plane is parked at the gate on to bag carts.

1. Delivers loaded bag carts using tugs to bag room and unloads bag cars

on to conveyor belt which will bring the bags to the carousals for

passenger pick up. Delivers bag carts of mail to airport post office

and picks up loaded carts for out going flights. Delivers bag carts

of cargo to the cargo area and picks up loaded carts for out going

flights.

1. Stocks aircraft with needed supplies for lavatories or galleys. Loads

bag carts in the bag room with baggage from the ticket counter for

outgoing flights and delivers them to aircraft. Tows aircraft to

remote areas at the airport if there are too many aircraft on the

ground and not enough gate space.

1. Ensures necessary ground equipment is available in the ramp area and

bag room for upcoming flights. Performs assigned administrative duties

on a voluntary basis (e.g. GSE fluid inspections and appearance, FOD

walks, washing equipment and removing trash from ramp area).

U-Haul Inc.

May 2001-January 2002 Assistant Store Manager

Philadelphia, PA

1. Customer service relations including inbound/outbound phone rental

reservations, processed payments on rental sales and supplies.

1. Responsible for opening and closing various store locations. Prepared

change for daily register tills. Logging and balancing the safe funds

daily.

1. Traveled to various store locations to manage sales. Responsible for

daily deposits. Conducted weekly inventory on vehicles and supplies.

1. Responsibility for training all staff on sales of products to increase

rental productivity.

EDUCATION

January 2002-May 2004 HOWARD UNIVERSITY Washington, DC

Business Management/ Two Years

September 2000-April 2001 CENTRAL STATE UNIVERSITY Wilberforce, OH

Business Administration / One Year

September 1996-June 2000 CONCORD HIGH SCHOOL Wilmington, DE

High School Diploma

Reference Available Upon Review

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