Customer Service Administrative Assistant
Resume:
Victor Torres III
LAKE MARY, FL 32746
PH 321-***-****
************@*****.***
Objective: To gain a position with a forward thinking company where my goals and skills will contribute to
the success of the organization.
Qualifications/ Skills: Excellent organizational, interpersonal and people skills. Self-motivated, able to set
effective priorities to achieve immediate and Long-term goals. Great telephone etiquette and outstanding
work ethics. Bilingual in Spanish and English; ability to read, write, and speak in both languages. Expert
with Microsoft Office 98; - 2007; experience with Microsoft Word, Outlook, Power Point, Excel and Lotus.
Work History
Sears Roebuck and Co.
Lake Mary, Fl
Customer service- One call Resolution chat team July 2013- Present
-Receive chats from Puerto Rico and The states for customers who would like home improvement
-Forward emails to correct departments
-Contact customer who would like descriptive details of home estimates, product knowledge and overall assisting
customers with great customer service
Sears Roebuck and Co.
Lake Mary, FL
Customer service Rep (inbound call center) February 2013-July 2013
-Assist customers with estimates and appointments for excellent outside and inside home design.
-Answer product specific questions
J & L Painting Inc.
Lake Mary, FL
Administrative Assistant/ Manager November 2011- Present
-Produce adequate sales for business.
-Handle payroll, invoices and track all jobs made.
-Handle multiple phone lines and set appointments.
Inyo Pools Inc.
Longwood, FL
Customer service Rep (inbound call center) April 2012-July 2012 (Seasonal)
-Assist customers with estimates and appointments.
-Answer general Customer questions.
KKRS Enterprise
Sanford, FL
Register/ Cashier Associate September 2011- April 2012 (Seasonal)
-Produce adequate sales for business.
-Handle register
Experiences/Internships
Allstate
Lake Mary, FL
-Labeling & organizing files
-Computer work/media designer
-Advertising & Marketing (Creating pamphlets)
Education
Seminole Community college 2011- Present
Lake Mary/ Sanford, FL General AA
Crooms Academy of Information &Technology 2007- 2011
Sanford, FL High School Diploma
~References upon Request
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