Customer Service Sales

Stephanie Ann Mangum

*** ***** ****. *******, ** 32773 Cell: 407-***-**** *********.********@*****.***

1) My objective is to obtain not just an entry level position in your company but to bring to your

company my expertise in customer service. I am an extremely organized and experienced in customer

service with strong communication skills. I am able to handle multiple responsibilities and respond

positively to demanding situations. I have a strong track record of providing outstanding customer

service, am recognized for the ability to perform extremely well under pressure in a fast paced

environment. Highly motivated professional who is always excited about taking on new tasks.

Skills

1 Customer Service 1 Surgical Assistance Experience 1 Check in and Check out

1 Data Entry 1 Insurance Verification 1 Word, Excel, Aloha, Next Gen,

1 General Office duties 1 Outbound Sales Dentrix

Experience

Greenberg Dental Associates, Apopka, FL 407-***-****

2)

Receptionist/PM Team Leader, 2013

3) General office duties

4) Verified insurance

5) Handled high volume calls for multiple specialist doctors

6) Scheduled appointments for general dentistry and specialty dentistry including orthodontics

Total Marketing Concepts, Sanford, FL 407-***-****

7)

Sales and Verification Representative, 2010 2012

8) Outbound sales

9) Introduced new electric and gas suppliers to customers in various states over the phone

10) Verified new enrollments

11) Input data into computers

12) Handled high volume calls

Filutowski Cataract and Lasik Institute, Lake Mary, FL 407-***-****

13)

Office Assistant, 2007 2008

14) Patient and doctor assistant

15) Assisted doctor with AR’s & Topography’s, handled visual fields, measured eye pressure and scribing

16) Prepared procedures and exam rooms for scheduled appointments

17) Assisted Dr. Filutowski with Cataract & Lasik Surgery as a Scrub Tech

18)

19) Distinctive Title, Orlando, FL 321-***-****

20) Office Assistant, 2005 – 2007

21) Handled high volume calls and data entry

22) Customer service including following up with borrower’s, seller’s, lender’s & broker’s

23) Performed general office duties

24) Processed Titles, assisted in Mortgage closings, prepared files

25)

26) Complete Wellness Medical Center, Deland, FL 386-***-****

27) Office Assistant, 2000 – 2004

28) Verified Insurance coverage for patients

29) Performed general office duties including billing, collections and maintaining medical records

30) Developed X Rays

31) Assisted doctors and physical therapist with patient visits

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35) References Available Upon Request

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