Customer Service Representative

Location:

Posted:

October 05, 2013

Amber D Clifton 276-***-****

Professional Profile

Career Objective

I am seeking an entry position where I can work in a challenging environment and gain

experience in working as part of a team that strives to both increase customer satisfaction and the

company’s overall reputation.

Personal Profile

I am a dynamic and hard working person, who is motivated and always ready to learn new

things. I have spent the last several years working closely with the public, solving problems as

they arise in a professional and courteous manner. Above all, my experience has taught me that

through team work multiple tasks can be accomplished, adaptability to an ever changing work

environment is amplified, and productivity exponentially increases.

Skills Summary

1. Outstanding Customer Service 2. Proactive in solving problems

1. Computer/Keyboarding (40 wpm) 2. Adaptable to a changing work place

1. Detailed oriented organization skills 2. Timely

Professional Experience

CVS Pharmacy, Martinsville, VA

January 2012 – July 2013 Pharmacy Technician

Using computer skills, entering prescriptions and refills into computer, provided

customers with prescription and insurance information, used mathematic skills, ordered

medication weekly, checked inventory daily, counted and mixed medications, customer

service, and ran register

Judy’s Catering, Martinsville, VA

March 2011 – October 2011 Assistant Manager / Waitress / Bartender

Provided customers’ needs, opened/closed the restaurant daily, deposited money nightly,

responsible for multiple tasks, and ran errands when needed.

Moorefield’s Cleaners, Martinsville, VA

April 2010 – September 2010 Clerk

Assisted customer with their cleaning needs, provided knowledgeable information,

organization of a vast ever changing inventory, fast but accurate service, and ran the front

cash register.

StarTek, Martinsville, VA

April 2009 – February 2010 Customer Service Representative

Provided customers with billing information; trouble shot and resolved technical

difficulties by navigating through several computer applications simultaneously

using advanced keyboarding skills, while working in a challenging environment.