Customer Service High School
Resume:
Anthony Ramirez Employment History
Team Member Service Center*
Road, # 20
September 2004-February 2009 Target, Meriden, CT
Houston TX, 77073
Received all mail, organized mail and routed to correct addressee.
Made Letters and Invoice statements to appropriate companies and employees.
*Various positions held within Target and obtained overall mastery of all team member
positions.
Anthony.Martin.Ramirez
@Gmail.com Manager
March 2009-July 2011 Cho’s Champion Taekwondo, Wallingford, CT
Oversee Taekwondo School to ensure smooth and efficient operation.
Instruct students of all levels in the art of Taekwondo.
Lead all classes in stretching to minimize injury and maximize safety.
Processed and Sent Invoices to customer and vendors.
Posted Payments and made bank runs.
st
Achieved 1 Dan (Black Belt) Certificate•
Grocery Stock Clerk
August 2011-December 2011 Publix, Madison, AL
Stock shelves with merchandise.
Assist customers with friendly customer service and help with carryout’s when
needed
Field Merchandiser
January 2012-April 2013 Mosaic, Paducah, KY
Travel to different stores to conduct merchandise audits and reset aisles according
to PlanOgrams.
Use Company issued tablet to accept assignments, execute tasks and report
completion.
Field Data Collector, National Health & Alcohol Study (NHAS)
January 2013-July 2013 (Study Complete) Westat, Paducah, KY
Located, obtained cooperation, screened, and interviewed adults in their home to
conduct study.
Collected Saliva sample to the consented and presented compensation for
cooperation.
Education, Certifications & Training
August 2002 – June 2006, Southington High School, Southington Connecticut
High School Diploma - Awarded
August 2006 – June 2011, Naugatuck Valley Community College, Waterbury
Connecticut
Associate of Science, Business Management
July 2011 - June 2013, Western Governors University, Salt Lake City Utah
Bachelors of Science, Marketing Management - Awarded
OSHAcademy Online Occupational Safety & Health Training Courses
Completed
600 Introduction to Occupational Safety And Health
601 Essentials of Occupational Safety And Health
602 Heat And Cold Stress Safety
655 Bloodborne Pathogens In The Workplace
700 Introduction to Safety Management
701 Effective Safety Committee Operations
CPR/ First Aid/ AED Certified
Basic Plus Certified
Transportation Workers Identification Card (TWIC) Holder
Additional Experiences
• Excellent Customer Service Skills • Active Communication • Active Learning •
• Microsoft Office (Word, Excel, PowerPoint) • Proficient in Windows Use,
Navigation and Troubleshooting • Active Listening • Strong Retail, Restaurant,
and Service Background
Contact this candidate