Project Manager Customer Service

Jeanne De Clue

**** ****** ***** **. *****, MO, *3132 314-***-**** ***********@*****.***

Hello,

I was very excited to see your job listing on craigslist. I am applying for the position because I am

looking to be gainfully employed in this field. Collectively, I have three years of experience as an executive

assistant or receptionist. I have most recently worked as a household manager while I completed my college

education, and I'm ready for a change. Although I am currently employed as a receptionist at a family law

firm, it is a part time position with no room to move up in the company or acquire more hours. After

reading the job description you posted, I feel I'm a perfect fit.

I understand you probably receive dozens of applications, and there are a lot of people to choose from for

this position. My hope is that you will call me for an on site job interview so I can talk with you about your

expectations, and discuss my various skills including: organizing, managing data, scheduling, and

communication.

Please give me a call at 314-***-**** to set up an interview day and time that works for you. Thank you

for reading my cover letter and for looking through my attached resume. I look forward to hearing from you

soon.

Sincerely,

Jeanne De Clue

1

Jeanne De Clue

1233 Ottawa Drive St. Louis, MO, 63132 314-***-**** ***********@*****.***

Objective

Obtain a position at an institute where I can maximize my people oriented experience, communication skills and

my problem analysis and problem solving abilities.

Strong Interpersonal communication skills. Problem analysis and problem solving.

Organizational skills and customer service. Adaptability and ability to work under

pressure.

Education

Bachelor of Science, Media Studies

University of Missouri St. Louis 2013

Freelance

Aftermarket Beauty

09/13 Present

Project Manager & Client Services

• Planned budgets for existing and potential projects.

• Planned budgets for supplies and company expenses.

• Organized the company calendar (meetings with clients, staff meetings, booking

events).

• Supervised photo shoots and company events.

• Book keeping.

• Produced data reports to reflect customer retention and reach for promotion

initiatives.

• Produced weekly blogs and newsletters.

• Created promotions and marketing strategies.

• Managed social media content and

• Managed and updated social media pages and initiated new marketing tactics.

Work Experience

2

Stange Law Firm

09/13 Present

Receptionist

• Operated a multi line phone system.

• Organized and distributed office mail.

• Maintained and spruced conference rooms.

• Organized and filed reports on potential clients that were not retained by the firm.

• Organized welcome packets for newly retained clients.

Care.com, St. Louis, MO

08/10 08/13 Household Manager

• Produced reports to summarize progress and new policy initiatives.

• Communicated updates to my employer via email and written status reports.

• Organized and managed events.

Herman London Group, St. Louis, MO

01/11 06/11 Social Media Intern

• Tracked search engine optimization of 2011 to monitor which tactics worked best for

directing web traffic towards the company site.

• Developed a data base and system to send marketing materials and track contacts.

• Created Blogs for the company website and also blogs to be featured on other related

sites on behalf of the company.

• Managed and updated social media pages and initiated new marketing tactics.

• Planned promotional strategies to help promote Herman London to the public.

Jewish Community Center Association, St. Louis, MO

12/08 11/10 Desk Attendant

• Managed appointments and maintaining a record of attendance for members.

• Placed phone calls to update members on information regarding appointments.

WIDB Radio, Carbondale, Il

09/06 06/07

Desk Attendant

• Managed the music vault.

• Advertising, and promotional communication projects including print, electronic

and direct mail to fulfill aspects of the marketing plan.

• Developed and maintained relationships with the media in both traditional and

online formats.

• Created press releases that showcased events and guest featured at the station.

• Worked with corporations and organizations to secure corporate sponsorship.

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Recognition

Beyond Housing Door Hanger Competition

2010

Second Place

• Acted as a liaison for outside vendor such as printers and inside sources such as

graphic designers and copywriters.

• Followed up with participants to ensure the task fulfillment.

National Association of Black Journalism

2006

Scholarship from the St. Louis Post Dispatch in the area of public relations

• Created a media kit which included a press release, biographies, photographs, and

information about the subject matter.

Software

Microsoft Office Excel, Word, Power Point

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