Customer Service Sales
Resume:
Desiree Skye Ewing
Ennis, TX 75119
*********@*****.***
Career Overview
Highly enthusiastic customer service and sales representative with 5+ years of
client interface experience
Core Strengths
• Microsoft Word, Excel, PowerPoint
• QuickBooks
• Cash management
• Courteous and professional demeanor
• Detail-oriented
• Perform well in high-demand, fast-paced environments
• Phone switchboard
Accomplishments
Customer Service
Consistently received positive feedback from guests and created repeat business
•
by developing long-term relationships with customers
Handled guest complaints, maintaining a positive experience for all rest
•
Financial
Compiled inventory lists and worked with vendors for product pricing and special
•
orders
Handled high volume sales with cash, credit and gift card transactions, balancing
•
cash drawer at end of shift with 100% accuracy rate
Work Experience
08/2013 – Present Tele Tech, Ennis, TX
Licensed Insurance Agent
• Educate customers
• Qualify customers for community meetings and in-home appointments
• Provide objective information pertaining to coverage, annual notice of change,
pharmacy/network coverage, and drug formularies
• Provide assistance with enrollment
01/2010 – 12/2011 Shall We Dance, Granbury, TX
Dance Instructor
• Designed innovative and customized training programs based upon students’
individual goals
• Identified and qualified customer needs
• Developed sales strategies
• Negotiated and closed profitable projects with an 85% success rate
• Contributed to the operation of a clean, friendly and well-maintained dance studio
• Taught students (children and adults, individual and group lessons): Foxtrot,
Tango, Waltz, Rumba, East Coast Swing, Cha Cha, West Coast Swing, Salsa,
Two-Step, Three-Step, Country Waltz, and Zumba
06/2008 – 11/2009 Moda Liz, Haddonfield, NJ
Bookkeeper and Sales Associate
• Quarterly/Monthly Bookkeeping
• Invoicing
• Shipping and Receiving
• Inventory
• Sales Associate
• Image consulting for customers
• Event preparation
• Store upkeep and maintenance
• Store design (i.e. fashioning mannequins, redesigning store appeal by moving
and organizing accessories, wall mounts, clothing)
Educational Background
2011 STARS Academy, Granbury, TX
High School Diploma
Community Service
2012 – 2013 Bristol Volunteer Fire Department, Bristol, TX
2008 Animal Shelter Volunteer, Blackwood, NJ
Contact this candidate