Data Entry Manager

Sandy Modafferi

973-***-**** ******@*****.***

Qualifications-What I Will Bring to Your Company:

Excellent typing ability with an emphasis on speed and precision

Highly organized and detail oriented

Capable of adapting quickly to new environments

A strong work ethic and company dedication

Relevant work experience:

ITTS (Inventory Trouble Ticket System) Ticket Resolution Clerk

April 15th, 2013 - September 12th, 2013, Verizon Wireless Through PeopleSourcer, Inc. – Basking Ridge,

NJ

Entered tickets into ITTS system to report discrepancies or to request a change to the address or

to cancel an order

Entered orders as lost or stolen on Excel spreadsheets

Worked quickly on deadlines with precision and speed to meet quota of tickets needed to be

completed

Researched both vendor inventory systems (Order Manager and ETOS) as well as the carrier

website (FedEx.com or USPS.com) for current tracking information

Contacted warehouse vendor or carrier to see status on orders, obtain address changes, etc

Performed cancellations and refunds on orders when needed through NetAce

Performed other various research and data entry

Data Entry Associate

March 2012 - May 2012, TCA Mailing, Inc. –Carlstadt, NJ

Entered orders into company database

Entered returns and invoices into system

Organized mail and put mail into envelopes

Performed various other data entry

November 2009 – August 2010, Honeywell Through Manpower - Wayne, NJ

Entered audits, measures, services, and invoices into company database

Entered technician updates into system

Scanned, copied, and faxed paperwork

Filed, organized, and grouped documents

Managed tech scheduling compliance

Education:

William Paterson University, Wayne, NJ

September 2003 – May 2004

Majored in Mass Communications

Some college coursework completed

CompUSA Training, Totowa, NJ

February 2006

Achieved intermediate training certificate for Microsoft Word and Excel Skills

Business and computer skills:

Typing 80 wpm

Typing spelling & accuracy

Microsoft Office Suite (Word, Excel, Outlook)

Objective:

My objective is to commit to my job and dutifully complete whatever task I am

assigned. I am willing to learn new skills or take classes, and to promote a higher

standard in my job performance. I will do my best to complete the tasks that are

asked of me. I am hard working and not afraid to try new and challenging things.

I am professional and I love working with people and computers. I am a very

honest person and would be a great asset to any company.

Contact this candidate