Customer Service High School
Resume:
Briana Russo-Cutino
*** ******** ****** *******, ** 94565
*.********@*****.***
Professional Summary
Energetic and outgoing Medical Assistant with clinical and administrative training on Electronic Health
Records NextGen Software; seeking an opportunity to demonstrate strong work ethics and a team
player attitude in a fast paced environment that promotes the highest standards in quality patient care.
Education
Carrington College California, Antioch, CA January 2012-November 2012
Medical Assisting Certificate
Pittsburg High School
High School Diploma
Acquired Skills
• Medical Terminology • Tray Set up for Procedures
• Trained on EMR/NextGen Software • Suture Removal
• Rooming Patients/ Obtaining Vitals • Ear Lavage, hearing, and vision tests
• Maintaining Patient Records/Filing • Wound care and bandaging
• Knowledge of Vaccinations/Injections • Sterilization using Autoclave
• Venipuncture • Canes, Crutches, Walkers
• EKG’s • Front Office Duties/Scheduling Patients
• Urinalysis/ Lab Slips • CPR/First Aid Certification
• Blood Glucose Testing/Lab Testing • HIPAA Compliant
Relevant Experience
Diablo Family Physicians, San Ramon, CA September 2012- November
2012
Completed 180 Hour Externship in Family Practice
Responsibilities included; rooming patients, obtaining vital signs, entered data into EMR/Nextgen
System, set up and breakdown of rooms and stocked supplies, prepared trays for pap-smears and
demonstrated knowledge of instruments and sterilized as necessary, performed urinalysis, urine
cultures, hemoglobin and hematocrit testing, physical exams, strep tests, throat cultures, pregnancy
testing, demonstrated confidence in giving injections, vaccination injections on children, performed
front office duties as needed; answered phones and performed reminder calls with professional
telephone etiquette, patient scheduling, faxed prescription refills, maintained a safe and clean work
environment and performed all duties within full HIPAA compliance.
Experience
Intelligent Office, Walnut Creek, CA January 2013-Present
Accounts Receivable / Front Desk Receptionist
Responsibilities included: billing,booking offices for clients, answering phones, transferring calls,
QuickBooks, depositing checks and payments, mail sorting and forwarding, collections, emails, faxes,
scheduling, deposit handling, customer and client services, accountant duties.
Round Table Corporate Office, Concord, CA February 2011 - August 2012
Customer Service Representative
Responsibilities included: cold calling, setting up interview appointments with potential customers/
inquiries, taking orders, and transferring calls.
Contact this candidate