Customer Service Medical
Resume:
VANESSA CARR
st
********@*****.***
New Britain, CT 06053 860-***-****
PROFILE
A quick learner, results-driven, detail oriented, dynamic individual with adept skills in customer service and
interpersonal who possesses four years of experience working as a medical receptionist. Skilled in the following
competencies:
• • •
Self-Starter Team Player Analytical Thinker
• • •
Highly Organized Self-Motivated Detailed Oriented
PROFESSIONAL EXPERIENCE
Ranstad Staffing Plainville, CT 2013
- 2013
Temporary Front Desk Receptionist (Wheeler Clinic Hartford, CT)
• Responsible for answering and forwarding multi-lines
• Signing people in and checking their identity
• Handling inquiries efficiently
• Assigning counselors a session room through Outlook
• Created new patient charts
• Received co-pays from the clients and processed a receipt through psychconsult
• Prepared the patient charts the night before
• Faxing and copying documents
Gynecology & Obstetrics Hartford, CT 2007 -
2011
Medical Receptionist
• Responsible for answering and forwarding multi-lines
• Keeping the reception area tidy
• Scheduled and rescheduled appointments and initiated reminder calls
• Utilized EMR (electronic medical records)
• Received and transcribed messages for triage, medical assistants and physicians
• Ensured patients received superior customer service
• Assembled company brochures
• Faxing and coping documents
Gynecology & Obstetrics Hartford, CT 2003 –
2007
Medical Records Clerk
• Filed medical records
• Created new patient charts
• Scanned medical records and releases
VANESSA CARR 860-***-**** ********@*****.*** Page 2 of 2
SKILLS
Utilizing EMR (DigiChart), Mysys/Vision (Scheduling system), Microsoft Office 2007/2010 Outlook, Excel, Word,
Powerpoint, Data Enry (6,000-7,000kph), Psychconsult
EDUCATION
Goodwin College New Britain High
School
East Hartford, CT New Britain, CT
Pursuing Nursing Degree General Studies - 2007
Alumni
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