Sales Manager

Joshua McConnell

***** ******** **.

Bellevue, Ohio 44811

Phone 419-***-****

Email: **************@*****.***

OBJECTIVE

My goal is to become associated with a company where I can utilize my skills and gain

further experience while enhancing the company’s productivity and reputation.

WORK EXPERIENCE

Norwalk Furniture

Upholster April 2013- September 2013

As an uphloster, I help to add quality to the product by ensuring quality products are

produced as if it was my own furniture being built. For the short time that I have been

with Norwalk furniture, I have been trained on the many styles that are availble, each

piece is unique in style but all have are held to a high quality standard and with each

piece I take pride in perfecting my craftsmanship abilities and potential. Not only does it

take time and patience, but working as a part of a team to create a product that has the

most market advantage against the competition.

ABC Warehouse

Store Manager April 2012- April 2013

As Store Manager I not only have the traditional responsibilites of ensuring customer

satisfaction, managing the staff of all tasks at hand, obiding by company policies and

procedures, I also have a hand in the most influential part of creating revenue for the

company. Training my employees to focus on finding the right product for the

customers, by focusing on the products and services we provice by sharing our

extensive product knowledge about each and every product.

RS Businness Solution

MPS Sales Manager November 2011- March 2012

As a MPS Representative I help current clients manage their accounts. This entails

making sure that I help clients with their print, copy and document management needs.

Another detail of my job description, involves finding new clients while managing my

current ones, executing this task through cold calls, drop in visits and through referrals

of existing clients, new clients are found.

VERIZON WIRELESS

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Supervisor Sandusky Mall Kiosk, January 2010 - November 2011

As Supervisor I coached my team in driving results and pushing to have balanced KPI’s.

I keep morale high and rewarded the team with praise for good actions and results.

Keeping inventory and made sure it was always on. I helped in the development of my

team and instilled the knowledge I have in the business. Went over weekly coaching’s

and monthly TVP’s with each representative. Created contest to drive results, resolved

customer escalations, pulled daily reports to make sure the team was on the right path

for the month.

Senior Sales Representative, November – January

As a senior I coached three representatives to meet and exceed their key performance

indicators. I kept the morale of the team at a high level through personal coaching

conversations. Pulled and Tracked efficiency key performance indicators. Floor

managed, resolved customer escalations. Created sales contests, all while maintaining

my own monthly goals.

Retail Sales Representative, June-October

Maintain and exceeded monthly goals and objectives. Provided quality customer

service.

Customer Service Representative, January 2010-May

While at Verizon Wireless my job duties entail; ensuring customer satisfaction,

maintaining my monthly goals and objectives by consistently executing sales tactics

NORFOLK SOUTHERN

July 2006 – November 2009

While a conductor at Norfolk Southern my job duties entailed; directing my crew to fulfill

their job responsibilities, logistic planning of materials between companies, and

maintaining a safe and structural work environment. I also had to train other people to

learn how to do their job. This was set up by leaders on who I had to train do to my

knowledge of the company and my work habits.

Specialty Store Assistant Manager

March 2003 - July 2006

Rex Tv and Appliance Sandusky, OH

Consultant management details included; scheduling and training of staff, establishing

and implementing sales tactics to improve revenue, ensuring customer satisfaction by

contacting customers for feedback and exemplifying reliability by timely deliveries and

keeping current with product information. I also met and exceeded sales goals that

where set for me.

Customer Account Managing Consultant

May 2001 - March 2003

Rent Way Sandusky, OH

At Rent Way I was responsible for maintenance of customer accounts through payment

details, also was involved with inventory management and scheduling and directing of

staff for job duty fulfillment.

EDUCATION

High School, College Prep,

August 1998 - May 2001

Bellevue Senior High School Bellevue, OH

Expected Salary: $50,000

References: Avalible apon request.

SKILLS

Managment, Great oral and written conmunication skills, Time managment, Hard

worker.

I am a very goal oriented person who is driven to always do my best and to help others to do

their best.

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