Pamela E. Vaughn
Altamonte Springs, Florida 32701
*************@***.**.***
Executive Assistant/Office Manager
Summary
• 11 + years experience
• Provided support to “C” Level Management team
• Highest degree of integrity, sensitivity, and confidentiality
• Adaptable to changing environments
• Polished “attention to detail”
• Manage nationwide travel arrangements
• Coordinate meeting schedules for upper management
• Travel and Expense Reports
• Adept at browsing and researching on the internet
• MS Word, MS Outlook, MS PowerPoint, and MS Excel
• Coordinator of Special Projects
Experience
Executive Assistant/HR Assistant 5/2012 to 8/2013
Florida League of Cities
• Handled very sensitive employee information
• Conducted interviews and new hire orientation
• Handled paperwork for HR benefits and processes
• Assist in the operation of the facility
• Invoice approval
• Supervised front desk and mail room staff
Reason for leaving: At time of my hiring the company did not fully realize
the job requirements for this new position. During my tenure I assisted with
defining what the job duties would be and unfortunately, I did not posses
many of those requirements.
Executive Assistant/Office Manager 12/2007 to 01/2011
Life Care Centers of America, Altamonte Springs, Florida
• Ensured positive outcome for both residents and family members on timely issues
• Oversaw calendar in MS Outlook and on “hard copy” for Division Vice President.
• Planned and made arrangements for annual, regional, and divisional events
• Tracked all Corporate Compliance Reports to ensure timely follow-up
• Inventoried office supplies valued at $5000 and re-ordered as needed
• Implemented Policies and Procedures to make office run more efficiently
• Custodian of checking and petty cash accounts valued at $1100
• Updated daily, weekly, and monthly reports for management
• Researched, on the internet, information for division associates
• Prepared appropriate paperwork and set up work areas for new employees
Reason for leaving: Management change; brought their staff in.
Executive Assistant 05/2006 to 08/2007
TransLand Financial Service, Maitland, Florida
• Supported Executive Vice President/Chief Operating Officer
• Maintained calendar, made appointments, and prioritized emails for Executive Vice
President/Chief Operating Officer
• Point of Contact (POC) for 3 high profile Account Executives
• Liaison to nationwide trade shows and conferences
• Handled arrangements for travel, hotel, and car rentals for Executive Vice
President/Chief Operating Officer
• Ordered business cards, office supplies, and collateral materials
• Coordinated all corporate meetings and arranged all catering
• Prepared daily, weekly, and monthly reports for management team
• Organized administrative department and streamlined all processes
Reason for leaving: Company ceased operations.
Executive Assistant 08/1998 to 08/2004
Bank of America Merchant Services, Winter Park, Florida
• Handled diverse, advanced and confidential administrative support functions
• Prepared, created, signed, and released routine and complex correspondence
• Recorded and distributed minutes of bi-weekly conference calls
• Researched, gathered, compiled and reported information for department.
• Managed a variety of objectives, projects and activities simultaneously
• Communicated with Executives and Line Management
• Prepared daily, weekly and monthly reports on a continual basis
• Arranged all types of meetings with facility coordinators and caterers
• Coordinated hotel and travel arrangements for over 20 sales representatives
• Prepared MS PowerPoint presentations
• Created documents and tracking systems utilizing MS Excel
• Compiled information packages of various types and uses for management
• Researched material and provided sales support for Outside Sales
Representatives
Reason for leaving: All Level III Assistant positions were eliminated.
Education
Sales, Marketing, Psychology, and Nutrition courses
Polk State College
Winter Haven, Florida
Volunteer Activity
Fundraiser for local Adolescent Drug Rehabilitation Center