Customer Service Marketing

Nadia A. Augustin

*************@*****.***

**** *. ******** **.

Philadelphia, PA 19146

Cell: 732-***-****

Objective: To obtain a challenging position in which I can utilize my

skills, experiences and education obtained Montclair State

University.

Education: Montclair State University

Montclair, N.J.

Business Administration

June 2007- December 2011

Concentration: Marketing

Work Experience: Enterprise Rent-A-Car

Neptune, N.J.

Management Assistant

April 2012 - April 2013

Provide outstanding customer service.

Assist customers in assessing their rental needs.

Understand,communicate and sell optional protection products.

Effectively market the company among insurance agents, body shops

dealerships and corporate accounts.

Collect and receive branch receivables and vehicles.

Assist in branch sales and marketing efforts to increase business and

income.

Training, mentoring and developing my teammates.

Assist with the planning and/or execution of marketing objectives.

Fort Monmouth Shelter

Eatontown, N. J.

Job Developer

August 2010 - Sept. 2011

Assist clientele in developing a resume and perform mock interviews.

Provide feedback and help upgrade their qualifications and skills.

Generate job opportunities by accessing various resources.

Coordinate with upper management of various organizations to fully

understand available positions and requirements.

Control Security Services

Secaucus, N.J. Marketing Internship & Entry

Level Clerical May 2010 - December 2010

Update Database /Collect Client Data Information

Telemarketing/ Web Research and Gathering

Developing Newspaper Advertisements

Skills: Proficient in Microsoft; Word, Excel, Access, PowerPoint, Open

Office Suite, Google Docs, Facebook, Twitter, Social Network

Dashboards, Fluent in Creole and Semi-French.

Activities: Woman's Initiative Networking Program, Minorities Initiative

Networking Program.

Volunteer: Make a Wish Foundation of New Jersey, Walk for Lupus, Fort

Monmouth Homeless Shelter, Aids Walk, Salvation Army,

Making Strides against Breast Cancer.

References: References Upon Request.

Contact this candidate