Holly Yavanian
San Diego, CA ***24
*********@*****.***
Linkedin Profile
SUMMARY
A proactive, problem-solving professional with experience in product and project management, staff management and human
resources, organizational management, and marketing seeks a position with a company that offers a professional and positive
environment.
• 5+ years experience managing successful project implementations
• Project completion success rate of an average of 32% under budget
• Experience managing staff of up to 40 people, including team leaders/assistant managers
• Proven track record of developing and managing customer relationships
• Strong analytical skills and ability to learn quickly
EXPERIENCE
LPL Financial – San Diego, CA
Project Coordinator (contract through TEK Systems)
November 2012 to Present
• Manage scope process for all new developments and change orders
• Oversee change request process
• Work with developers of all levels on scopes and change requests
• Communicate with program managers on changes made to AXA and impact to the AXA environment
• Administer auditing of methodology through gating activities for each step in the SDLC process
• Onboard vendors through work orders to ensure the vendor resources have access to the development environment and
code library
• Work with program managers on all PCR submissions gaining approvals from all necessary department heads
Learning Evolution – San Diego, CA
IT Project Manager
November 2011 to November 2012
• Work with PMO enterprise projects
• Collaborate and manage team consisting of Software Architect Engineer, Software Developers, Flash Developers, Web
Designers, Translators, Web Developers both contracted and full-time/part-time staff
• SDLC methodologies used: waterfall and agile
• Manage LMS implementations and custom development projects
• Work with external and internal stakeholders and project sponsors
• External client management with Fortune 500 clients
• Manage project plan including project charter, budget, communication and timeline
• Conduct and manage QA plan
• Process documentation
• Write user guide and other process materials
• Conduct and manage trainings of LMS product implementations
• Managed office move including new phone system, LAN/WAN installation, and network system
InteSolv Business Systems - Visalia, CA
Project Manager – Solution Delivery Services (includes custom software development and content authoring)
July 2008-July 2011
• SDLC methodologies used: waterfall and agile
• Assisted in sales meetings, Statement-Of-Work (SOW) generation, estimates-of-effort, or other sales activities
associated with the project
• Managed project budget and control expenditures against the budget
• Created, updated and maintained the work plan in Microsoft Project for the project including specific deliverables,
timelines, tasks, dependencies and resource assignments
• Negotiated and communicated changes regarding the scope, budget, or schedule of the project
• Scoped and sized opportunities by working with customers in defining preliminary business solution requirements
• Participated in competitive bid teams and RFP responses
• Completed necessary quality reviews for contract delivery
• Effectively managed external stakeholders’ expectations and communication
• Worked with and managed team consisting of Flash Developers, Software Architect Engineer, Web Developers, Web
Designers
Product Manager – inteVISTA www.intevista.com
July 2008-July 2011
• Managed the inteVISTA product life cycle from strategic planning to tactical activities
• Developed software release plans/schedules with senior software engineer working closely with business development
to ensure customer needs, product quality standards and delivery deadlines are met
• Worked closely with product marketing to create a full suite of collateral, including: white papers, presentations,
product datasheets, webinars and other sales support tools
• Functioned as go-to domain expert for the organization on product managed
• Provided training to internal constituencies on certain product capabilities and differentiators to ensure operational
readiness
• Followed the product into the field to ensure customer success and take point in prospect and customer calls and
meetings to gather requirements and resolve issues
• Actively ran the QA and release process
• Developed strategy and wrote business plans
• Advocated technology solutions and ideas throughout the corporation and among the business units creating internal
compliance
• Strategized and planned closely with Senior Level Management on new IT ideas regarding product marketing,
distribution and sales
• Participated during development life cycle proactively address problems and ensure the end results follow the original
strategic ideas
• Collaborated daily with technical teams and with the QA group to ensure successful product delivery to the end users
• Created training materials and develop and design basic visual guides to set up portals and interaction videos
• Trained clients and internal users
• Created and deployed metric models to measure the performance of new technology solutions once delivered to the end
users
• Performed ongoing analysis making recommendations for enhancements
• Wrote detailed functional specifications along with descriptive user feedback
• Developed user-testing materials and manage multiple rounds of user testing
• PCI-DSS experience
EDUCATION
Calvin College - Grand Rapids, Michigan
September 1995-December 1999
Bachelor of Arts, Communication Arts & Science
COMPUTER SKILLS
Microsoft Office (Word, Excel, Access, Powerpoint, Publisher, Project), Adobe Photoshop, Adobe Illustrator, Quark Xpress,
Salesforce, WebEx, Adobe Connect, Lync, Adobe Presenter, Adobe Captivate, Element K, Business Training Library, SM9,
Quality Center, Fogbugz
REFERENCES AVAILABLE ON REQUEST