Quality Assurance Manager

John E. Gwozdz Home: (***)

***-****

**** ***** ****

Cell: 419-***-****

Oregon, Ohio 43616 E-mail:

********@***.***

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PROFILE

Senior career Quality Management professional with 20 years

experience in quality within the manufacturing industry (10+ in

Quality Management). Results-driven strategic planner providing a

clear and articulate vision towards effective and efficient Quality

Management Systems development, implementation, operation and

continuous improvement. Six Sigma Black Belt & Culture / Change

Agent, Lean Manufacturing Specialist and Continuous Improvement

Leader, RABQSA Internal Supplier Auditor. Leader for Environmental,

Health and Safety programs. Proven track record focusing on

optimizing customer relationships / advocacy, engineering process

improvements increasing quality output and productivity, utilizing

breakthrough strategies and innovative technologies towards

continuous improvements to the overall operation. Proven to deliver

positive bottom line results by mitigating / eliminating ineffective,

non-value added activities and scrap reduction. Reported directly to

Owner / President / CEO for last 14 years.

PROFESSIONAL STRENGTHS

( Provides exceptional leadership as a proven manager, trainer and

mentor in team environments in both union and non-union operations

(Considered as "A" Player and "Go-To" person; always involved and up

to date on current operations (Effectual delegatation of authority

optimizing departmental resources (Extraordinary organizational,

planning and time management skills & highly-effective communicator;

capital planning & equipment (Manager of departmental budget and P&L

statements (Tenacious follow through to ensure completion of

assignments and tasks (Very familiar with all aspects of management

and administration of Quality Management Systems including TS-16949

/ ISO-9001 / ISO-14001; can implement new Quality Management Systems

as well as maintain & improve existing (Proficient with all tools in

the Quality Toolbox; highly experienced in AIAG core tools ("Blue

Books"): FMEA, PPAP, SPC, MSA, DOE, APQP & Control Plans, Process

Flowcharts and Work Instruction development / generation; practical

& effective Document Control Specialist / administration (Well-

versed in the HR aspects of running a department ensuring synergy

within the operation: team builder, mentor, coach, empowerment and

succession planner (Obtains effective results in all activities by

being flexible and optimizing team, small group and individual

participation as each situation requires / allows (Tested and

weathered veteran in dealing with the customer in both good times

and times of crisis (Concentration on ensuring company / plant wide

Customer Focus and obtaining & maintaining Customer Satisfaction

(Master of protecting the customer through immediate and robust

containment during quality crises (Expert problem solver leading

teams in obtaining true root cause & permanent corrective action for

both internal and external quality issues, preventing recurrence (5-

Why, 8D) (Numerous new product development initiatives and product

launches, "cradle to grave" (inc. service) (Skilled overseer for

Supplier Development / Vendor Management (Six Sigma (DMAIC), Visual

Factory & 5S, Value Stream / Process Mapping, Mistake / Error-

Proofing / Poka Yoke, Kaizen, PDCA, Kanban, SMED, Theory of

Constraints, Design of Experiments (DOE) / ANOVA, Just in Time

(JIT), TAKT Time, Standard Work, Good Manufacturing Processes (GMP),

HAACP, VA / NVA (Value-Added / Non-Value Added) initiatives, Gap

Analysis, Change Management, Brainstorming / Idea Generation, QFD

(Quality Function Deployment, Statistical Process Control, Ishikawa

/ fishbone diagrams, Capability Analysis (Cp / CpK / Pp / PpK),

Pareto Analysis & Control Charts (Veteran Audit Boss overseeing high-

profile Internal / Layered Audit program, (Project / Program

Management (Standardization & streamlining (Hoshin

Passionate, confident, committed, empowered, ethical and trustworthy...

"Willing to do what it takes to get the job done right and treat others

as I wish to be treated in doing so"

EDUCATION

Bachelor of Science Degree:

SIENA HEIGHTS UNIVERSITY, Adrian, Michigan Major:

Quality Management GPA: 3.9

Associate of Science Degree:

OWENS COLLEGE, Perrysburg, Ohio Major:

Quality Management & Engineering

Honors Degree:

PENTA COUNTY VOCATIONAL, Perrysburg, Ohio Major:

Quality Technical Drafting

Extensive additional coursework in Engineering, Management and

Manufacturing Processes.

Received substantial amount of extracurricular training (seminars,

workshops); comprehensive list available

AFFILIATIONS

American Society for Quality (ASQ) - Senior Member

Automotive Industry Action Group (AIAG)

American Welding Society (AWS)

Society for Manufacturing Engineers (SME)

Association for Manufacturing Excellence (AME)

LinkedIn.com

Alpha Sigma Lambda - Iota Zeta Chapter National Honor Society

Siena Heights Alumni Association

All Saints Church

NUMEROUS AWARDS, ACCOMPLISHMENTS, ACHIEVEMENTS & CERTIFICATIONS

EXPERIENCE

WIT LOGISTICS, LLC Toledo, OH & Flint, MI (12/2012 to present)

COMPREHENSIVE LOGISITICS, INC., Toledo, OH (6/2007 to 6/2010)

Material storage/handling/JIT preparation for General Motors

PowerTrain - Toledo Transmission Operation

Quality Assurance Manager / Corporate Program Development / EHS

Safety Manager 6/2007 to present

( Servicing same customer (GM PowerTrain - Toledo) through two

different companies

( Assist with P&L and General Management of facility

( Work directly with customer on daily basis, building strong

customer-supplier partnership

( Provide comprehensive administration of QMS for both Toledo and

Flint facilities

( Implement robust corrective actions via facilitating team

disciplined problem solving efforts

( Provide highly-effective containment and disposition of suspect

and non-conforming material

( Lead PFMEA development and reviews

( Preparing both facilities for ISO-9001 / TS-16949 certification

( Reduced PRRs (customer complaints) from 36 in 2007, to 16 in 2008,

to 3 in 2009

( Helped to reduce scrap costs to a negligible .05% and achieved 0

PPM for 2008 and 2009

L&W ENGINEERING, Bellville, MI

Stamping/welding/assembly for multiple automotive customer base

Corporate APQP - Technical Center / Corporate Offices, Belleville,

MI 4/2011 to 12/2011

( Work directly with customers and plant level staff for multiple

programs Temporary

( Assist / direct Plant-level quality staff in meeting customer /

QMS requirements

( Ensure robust APQP program / timely PPAP submissions

Quality Assurance Manager - Plant 4, Blissfield, MI

1/2011 to 4/2011

( Responsible for 39 direct reports

Promotion

( Provide comprehensive administration of QMS for entire facility of

325 associates Temporary

( Work directly w/ customers for APQP, PPAP, Problem Solving and

Cont. Impvmt. efforts

( Maintain TS-16949 and ISO-14001 at plant level

( Launched Ford C346 Focus & GM Cruze / Volt platforms, support

Chrysler KA/KK, Honda UH

GEORGIA-PACIFIC, Milan, MI

Corrugate manufacturing facility

6/2010 to 12/2010

Quality Assurance Manager

Temporary

( Provide comprehensive administration of GP quality system for non-

automotive facility

GB MANUFACTURING COMPANY, Delta, OH

Stamping/welding/assembly for multiple automotive/heavy

truck/industrial customer base 12/2005 to 5/2007

Quality Assurance & Continuous Improvement Manager / Six Sigma

Black Belt Career opportunity

( Led transition from QS-9000 to TS-16949 certification of Quality

Management System

( Facilitated management team to developing and implementing the use

of internal and

external performance metrics

( Rebuilt APQP program leading to a more effective and efficient

system

( Intense participation with customer and suppliers including

frequent visits to both

YOUNG SPRING & WIRE (Division of Leggett & Platt, Inc.), Archbold,

OH 2/2005 to 12/2005

Wire forming/welding/fabrication for multiple automotive/industrial

customer base Plant closed

Quality Assurance Manager / Six Sigma Black Belt

( Provided comprehensive administration of Quality Management System

for entire facility

( Complete overhaul of departmental to obtain a more effective and

efficient operation

( Maintained Internal Audit program

( Managed 45 customers in 115 locations totaling 1,200 part numbers

( Reduce PPM to world class levels (<15PPM) for large customer base

NEW MATHER METALS, INC. (Division of NHK Spring. Yokohama, Japan),

Toledo, OH 8/2002 to 2/2005

Manufacture (form, forge, heat treat) stabilizer bars for multiple

automotive customer base Plant closed

Quality Assurance Manager / Six Sigma Black Belt

( Started as Quality Engineer / APQP & PPAP Coordinator and promoted

to Quality Manager

( Serviced multiple OEM customers: GM, Ford, Chrysler, Honda,

Toyota, Nissan, Subaru)

( Implemented Layered Audit program

( Responsible for all aspects of APQP new program management and

performed PPAPs

( Managed 20 customers in 54 location totaling 150 part numbers

Quality Engineer / APQP & PPAP Coordinator

8/2002 to 2/2005

( Responsible for all APQP efforts and PPAP submissions for all new

and revised parts Promotion

( Revamped old APQP process into new, highly effective and efficient

system based on

customer and AIAG requirements

FAURECIA EXHAUST SYSTEMS, INC. (Formerly AP Parts), Toledo, OH

4/2000 to 8/2002

Manufacture exhaust systems for multiple automotive customer base

Plant closed

Corporate Quality / Six Sigma Engineer

( Promoted to Corporate Six Sigma Engineer upon closure of Toledo

manufacturing facility

( KPMG-trained Six Sigma Black Belt; company-certified. Training was

(5) month DMAIC training

Quality Assurance Engineer

( Responsible for "cradle to grave" administration of QMS for (2)

Ford product lines

( Champion of all APQP / PPAP activities, led problem solving

efforts and EOL / service requests

( Internal Audit Team Leader (Lead Auditor), Editor of plant

newspaper, member of Safety Team

ALCOA AUTOMOTIVE STRUCTURES, Northwood, OH

6/1995 to 4/2000

Fabricate, weld aluminum components for multiple customer automotive

base Career opportunity

Quality Assurance Technician

Plant closed

( Developed and implemented destructive weld inspection program for

entire facility

( Responsible for comprehensive administration of QMS for (5) GM &

Chrysler product lines

( Solely managed metallurgy laboratory

( Performed tensile testing for all product lines (Tinius Olsen)

( CMM Operator

( GTAW & GMAW welder / Certified Weld Inspector

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