Human Resources Resource

Kathryn E. Wagner, PHR

** ***** ******* **** *******, PA 19067

(H) 215-***-**** (c) 267-***-****

************@*******.***

Dedicated problem solver with the ability to balance the needs of an

organization with those of associates to enhance performance, retention,

and morale. Strong knowledge of State and Federal laws, with proven success

in associate relations, benefits administration, recruitment, training, and

compensation. Trusted leader with solid senior generalist background and

demonstrated capacity to deliver Human Resource solutions that meet

strategic business objectives.

CORE COMPETENCIES

INNOVATIVE LEADERSHIP Associate Relations Change Management

Recruitment & Selection Policy & Process Problem Solving

Development Training and

Benefits Administration Compensation Management development

Professional Experience

LOURDES HEALTH SYSTEM

12/2000-08/2013

Senior Human Resource Advisor

Functioned as a generalist and partner to the directors and managers of

various departments for 2 hospitals and 2 off-site locations for

approximately 1500 employees. Supported human resource functions including

associate relations, policy interpretation, compensation, benefits

interpretation, recruitment and communications for assigned departments by

consulting with line managers to provide HR guidance. Managed and resolved

complex employee issues by conducting effective, thorough and objective

investigations. Worked closely with management and employees to improve

work relations by identifying through Employee Opinion Surveys

opportunities to improve staff performance and morale. Facilitated multi-

site FLSA training, and conducted new associate and leader orientation.

Assisted in the redesigning of policies from a single to system perspective

and provided HR policy guidance and interpretation. Managed and resolved

employee relations issues and represented the organization at various

employment related hearings. Demonstrated outstanding diplomacy by

communicating and mitigating issues with diverse and challenging

associates. Sourced and interviewed financial, nursing and allied health

candidates for Director positions up to the VP of Nursing. Experienced in

Microsoft Office and Lawson.

Key Achievements:

> Assisted managers with disciplinary actions up to and including

terminations

> Interpreted policies and procedures as needed

> Assisted associates with interpreting benefit plans

> Provided compensation analysis for various positions and salary

restructuring

> Translated local and state laws and regulations when necessary

> Managed various human resource related projects

St. Lawrence Rehabilitation Center

4/1994-11/2000

Health Care Recruiter

Sourced candidates for allied health positions including but not limited

to, pharmacists, phlebotomists, medical technologists, marketing and

nursing.

Key Achievements:

> Handled full-cycle recruitment process for all position including on-

boarding

> Offered input in policy and procedural changes

> Attended regularly scheduled recruitment meetings as part of the

recruitment team

> Received Ambassador of Excellence Award

Rancocas Hospital

Part time Recruiter 11/1993-4/1994

Lower Bucks Hospital - Bristol, PA

Wellness Center Office Manager

1990 - 1993

Hired as an HR assistant - promoted to Employment Manager

1980 - 1990

Areas of responsibility included the management and protection of personnel

files and record keeping and reporting for the following areas; employment,

benefits administration, EEO, ADA, and programs in the areas of employment,

recruitment, associate retention, and special projects. Interpreted

associate and management questions about human resources policy and/or

procedures.

> Phone screened and interviewed candidates for employment. Including

benefits, on boarding, recruitment and selection process

> Managed and maintained all OSHA log requirements, which included the

reporting of claims, processing of claim, main point of contact for

insurance carrier and remaining up to date on legal regulations and

implementation

> Trained all new hires through a thorough new hire orientation process

> Introduced and educated employees on all benefit programs

> Prepared regular and special reports desired by management to assist

in attaining corporate objectives.

Key Achievements:

> Established relationships with local and national recruitment and

staffing agencies

> Recommended best practices that were conducive in improving the

recruitment and on boarding process

Education and Credentials

MASTER OF BUSINESS ADMINISTRATION 2008

University of Phoenix

Bachelor of Science in Business Management 2006

University of Phoenix

PHR Rutgers 10 week course certified since 1/8/2007

Professional Memberships:

Society of Human Resources Management (SHRM)

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