Manager Operations

Patrick Ciccarone

**** ******* *****

Youngstown, OH 44514

Email: *******.*********@**********.***

Home Phone: 330-***-****

Work Phone: 330-***-****

Objective

Operations Manager

Summary of skills

Business Planning and Execution

Extreme attention to detail with outstanding interpersonal skills

Experienced in Business Planning, Implementation and Continuous

Improvement

Leads by Example - measures personal effectiveness by results

Strong communication skills, verbal and written - highly

approachable

Experienced in various planning methodologies including HOSHIN,

SMART, etc.

Accuform Manufacturing, Inc. - Reorganized company at all levels

to prepare for ISO certification creating and implementing the use

of all the necessary tools to maximize quality while dramatically

reducing production time, increasing profitability and customer

loyalty.

JCIT, Inc. - aided the company in its transition from a business

consulting company to a hands-on manufacturing re-engineering and

training company

Hewlett Packard Co. - Created and Implemented the most powerful

business plan in the recent history of the company, generating

more than $400M in net profit before taxes (NPBT) over an

eight-year period through a single customer.

Expert in all MS Office applications, QuickBooks, Database apps.,

Analysis, Reporting, Presentations, etc.

Achievements

Huntington Bank - Campbell, OH - Personal Banker - In current

position ranked #1 in East Area 2012; tied for 8th out of 700

bankers in entire company

Accuform Manufacturing, Inc. - Youngstown, OH - Operations Manager

- Increased revenues by 62% year over year/ reduced product lead

time from months to days

JCIT, Inc. - Denver, CO - Vice President of Business Development -

Increased annual revenues by 127% from $22 million to $52 million

while increasing profits by 15%. Closed the largest sale in

company history at $30 million.

Hewlett Packard Co. - Denver, CO - Global Account Manager - Grew

annual revenues from $35 million to $1billion. Set company

benchmark for cost control at less than 1 cent per order dollar.

Developed the strongest sales team in the company - recognized by

corporate election to "The President's Club".

Techniques resulting in measurable success

Huntington National Bank - Continuous tracking of results vs.

goals, extensive use of MS Outlook for time management and

follow-up, frequent reporting of results to management, recognized

as key employee based on professional, constructive feedback to

upper management

Accuform Manufacturing, Inc. - Formalized daily conference calls

with key customers to accurately report anticipated shipments /

Created, developed & enhanced tools to manage flow of work

including job rates, shift schedules (by job/machine/employee),

master travelers, scalable plant-wide production schedule designed

for real-time optimization

JCIT, Inc. - Performed site appraisals for prospective customers

resulting in detailed process evaluation and suggestions for

modification to improve efficiency, increase profits and reduce

costs. Documents were typically 50 or more pages.

Hewlett Packard Co. - Conceived, developed and implemented a

program (Confidential Technology Symposium) enabling HP to

penetrate the Enterprise Computing Environment through

cost-efficient channels; result was ~$30 million in incremental

revenue within 90 days following events / required participation

by 22 manufacturing divisions and cooperation between direct and

indirect channels.

Education

Bachelor's Degree - Education - Grove City College, Grove City, PA

Master's Degree - Youngstown State University, Youngstown, OH

References Available Upon Request

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