Project Manager Quality Assurance
Resume:
ANNE TREHARNE GATTER
Wilmington, Delaware 19808 ******.****@*****.***
SUMMARY
Team oriented lead designer/project manager with extensive experience in managing a wide variety of
commercial projects, while meeting deadlines, solving problems and building client relations in fast
paced environments. Expertise in all phases of design, programming, preparation of contract
documents, budgets, construction drawings, contract administration, project management and
proficient in computer software tools. A skilled communicator with experience in a multi-cultural
environment, and outgoing personality with a track record of building collaborative relationships
making projects successful.
AREAS OF EXPERTISE
• • • Training and Mentoring •
Customer Support Quality Assurance Organization
• • • •
Client Relations Team Leadership Planning Detailed Oriented
• • • •
Communication Project Liaison Project Coordination Microsoft Office
CAREER HIGHLIGHTS
• Partnered with interdepartmental teams to increase accuracy, reduce cost and changes to major projects.
• Developed process and procedure manual to create efficiencies and increase/improve accuracy and
reduce project costs.
• Developed and implemented furniture and finish specification standards to reduce corporate
spending and promote quick turnaround for client requests.
• Established collaborative relationships with construction managers, engineering, distributors,
marketing and sales, and design partners to quickly gain information on product specifications and
availability to reduce response time to customers.
• Designed branding for three corporate concepts to expand company appeal and increase sales.
New concepts were presented to executive management for approval.
• Developed and established equipment specifications for new corporate brand to reduce operating
costs and increase sales. Specifications and budget impact was presented to executive management
for approval.
• Provided strategic and facility planning to increase workflow and optimize space usage.
• Facilitated communication between the client and contractors, minimizing change orders and
maximizing design integrity.
PROFESSIONAL EXPERIENCE
A2J Group LLC, Hockessin, DE 2006 - Present
Designer/Project Manager for consulting design group specializing in planning and design services
for the hospitality industry.
Selected list of Clients & Projects:
• Orlando Espinosa + Associates, Glen Mills, PA - CADD Support Services for Beijing
Olympic athlete dining, coffee shops, restaurants, kitchens and food warehousing
• ARAMARK Corporation, Philadelphia, PA – Regional Designer of dining facilities for
higher education, corporate and healthcare accounts across the country.
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ANNE T. GATTER
302-***-**** ******.****@*****.***
• Heathland Hospitality, Plymouth Meeting, PA – Designer of Oasis Restaurant and gift shop at
Cooper University Hospital in Camden, NJ
• Ztecture, Prospect Park, PA – Foodservice consulting and design services for QSR at regional
airports and local food establishments.
• Mercy Hospital Café, Buffalo, NY – Foodservice design for front-of-house café.
• Lou’s Diner and Conversions, Asbury Park, NY – Design back-of-house and bar for
restaurateur.
• Bellewood Golf Club Café, North Coventry, PA – Foodservice designs for snack bar kitchen
and poolside bar.
JEM ASSOCIATES, Pleasantville, NJ 2004 - 2006
Project Designer for casino coffee shop, café, restaurant, bar and beverage service/storage design.
ARAMARK, Philadelphia, PA 2001 - 2004
Lead Designer for dining cafes and coffee shops for higher education, K-12 and corporate facilities.
CONTRACT ENVIRONMENTS, INC., Wilmington, DE 2000 - 2001
Project Manager for strategic and facility space planning.
NATIONAL NETWORK TECHNOLOGIES, Newark, DE 1999 - 2000
CADD Operator for schematic and composite maps for cable network system.
CAMBELL SOUP COMPANY, Camden, NJ 1998 - 1999
Freelance Facility Designer for interior fit-out, strategic and facility space planning.
MBNA AMERICA, Wilmington, DE 1994 – 1998
Facility Designer for interior fit-out, strategic and facility space planning.
ADVANCED OFFICE ENVIRONMENTS, INC., Malvern, PA 1990 – 1994
Interior Designer space planning, specify furniture, select finishes, other dealership responsibilities.
EDUCATION
Bachelor of Arts – Interior Design, Mount Vernon College, Washington, D.C.
PROFESSIONAL DEVELOPMENT & SKILLS
• • • Effective Communicating
AutoCAD 2004 AutoMate 2004
• • • Building Leadership Skills
MS Word 2007 Architectural Desktop 3.3
• • • Managing Projects and Priorities
Excel 2007 Adobe Acrobat 8 Standard
• •
KCL 2009 Coaching, Mentoring & Team Building Skills
• •
Quicken 2011 Deluxe QuickBooks Pro 2006
SALARY NEGOTIABLE
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