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Customer Service Manager

Location:
Hatfield, PA, 19440
Posted:
October 06, 2013

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Resume:

Barry Gorin BS CRT

** **** *** *****

Quakertown, PA 18951

215-***-****

ab9x83@r.postjobfree.com

Dear Talent Recruiter

Every organization is challenged by filling vacancies with the very best candidate, one

who brings expertise, sound judgment, drive, enthusiasm, leadership and, experience.

For over 26 years I have been in the home medical equipment industry, I have developed

and proudly seen the successful growth of ventilator, oxygen, cpap, and nebulizer

programs, and have been directly responsible for three digit growth in all phases of home

respiratory therapy.

If you are determined, driven, and skilled you will be successful, and I am proud of my

record of exemplary customer service and relations, providing state of the art technology

while being financially responsible and contributing to the overall financial growth and

success of the orginazation I have been involved with since 1986.

My expertise is not limited to clinical therapy; my role as Assistant Manager and then to

Manager has further rounded out my experience and increased my versatility and value.

Successful budget management, financial resolve and handling the most challenging

situations and issues, along with my clinical and varied experience make me a valuable

and unique candidate

The DME industry has been and will continue to be a most unique business, shrinking

reimbursement; burdensome regulation and auditing, and recently competitive bidding

require creative approaches and strategic planning. I have been involved in every facet of

the HME industry and have been instrumental in planning, and policies that continue to

make our orginazation financial, and strategically strong and well positioned for the

future. Changing emphasis on product lines, inventory control and cost control are just

some of the areas that I have been successfully involved in.

As a homecare respiratory therapist, I have provided home set up and follow up for a

variety of therapies including oxygen, nebulizer, aerosol, cpap and bipap and ventilation.

I am proud of my outstanding record of successful, kind, considerate, and effective

application of home respiratory therapy.

I not only developed these programs, I trained our staff, developed and participated in our

on call program, and originated and developed our phototherapy program

I am an excellent communicator, and listener who relays information and provides

training from the user perspective, considering that the receiver of the therapy has not

experienced it before. I am a energetic, committed and extremely devoted advocate of the

value and importance of our industry and am excellent in giving in-services, sales calls,

and speeches to a variety of audiences

Compliance with accreditation, FDA, DOT, federal and state requirements are vital to

the operation of DME companies, and I am experienced in all facets of these

requirements, I have been involved in eight Joint Commission surveys and have been

directly responsible for several of these deficient free surveys, I am the quality control

officer for our liquid program and frequently attend conference webinars, seminars,

conferences to keep me current in these vital areas.

I am a member of the American and Pennsylvania Association of Respiratory Care, the

Pennsylvania Association of Medical Providers (PAMS), and a member of the

Respiratory Committee of PAMS I am also a member of the safety, emergency

management performance improvement and quality of care committees. I have been

frequently named most appreciated employee and have a long track record of accolades

from customers, patients and peers

I have a drive and commitment to the mission of our valuable industry, and would be

extremely interested for an opportunity to speak with you in more detail to discuss in

detail, how your organization can benefit from getting me on board.

Hoping to hear from you soon

Regards,

Barry



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