Customer Service Administrative Assistant

Education Embry-Riddle Aeronautical University (ERAU), Daytona Beach,

Florida Bachelor of Science in Safety Science, GPA: 3.47/4.0

Graduation date: May 13th, 2012

Beginning Master of Science in Occupational Safety

Management studies in January of 2014.

Relevant Training OSHA 30-hour Construction Safety & Health Training,

OSHA 30-hour General Industry Safety & Health Training,

Awarded Graduate Safety Practitioner (GSP) designation,

Safety in Motion Ergonomics Training, Certified Food Safety

Manager, CPR- Basic First Aid-AED certification, 4 hour

Competent Person-Fall Protection.

Project Experience -Lead Epcot's Globally Harmonized System of

Classification and Labeling of Chemicals project.

-Evaluated a 600 page Safety Standard document for a client.

Researched to determine whether the client's standards were

above or equal to OSHA's safety standards.

Employment Safety Links Inc.

Safety Technician & Administrative Assistant

May 2013-August 2013; Orlando, FL

. Conducted safety inspections for our clients, wrote

safety reports, evaluated safety documents, assisted

with other various safety and administrative

projects.

Pizza Hut

Customer Service Representative

June 2013-August 2013; Orlando, FL

September 2013-Present; Middleburg, FL

. Answered phones, managed cash registers, cleaned,

prepared food, and assisted customers.

Walt Disney World

Monorail Platform Operator

February 2013-May2013; Orlando, FL

. Supervised guests on the monorail platform, assisted

guests onto the monorail, called 911 for emergency

purposes, set up an exit queue out of the Magic

Kingdom leading to the monorail station.

Walt Disney World

Epcot Safety Services Professional Intern

May 2012-December 2012; Orlando, FL

. Conducted OSHA safety evaluations focusing on

compliance behaviors. Evaluated incident reports.

Identified hazards and recommended changes in

operating procedures to prevent accidents. Assisted

with special projects and maintaining documentation

files.

Embry-Riddle Aeronautical University

Admissions Telecounselor

November 2010-April 2012; Daytona Beach, FL

. Assisted counselors with recruitment efforts,

provided guidance to students specializing in the

Safety Science Program, registered New Student data

into Campus Solutions, and filed Applicant and

Prospect information.

Florida State College at Jacksonville

Security Office Student Assistant

August 2008-May 2010; Jacksonville, FL

. Communicated with and provided guidance to students

and faculty. Handled 911 situations and arranged

emergency response when needed.

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