Customer Service Manager
Resume:
T ic’Nisha T. James
Ridgeway,Virginia
**************@*****.***
Work History
I.
Arby’s (2008-2009) Cashier/Cook
i.
i i. Responsible for answering phone calls and taking orders over the
p hone.
iii. Responsible for counting and keeping record of money.
Also responsible for keeping a clean and sanitized workstation .
iv.
v. Keep record and label dates on products that we had in inventory.
Telvista (2010-2011) Customer Service Agent
vi.
v ii. Taking and receiving phone calls from customers.
viii. Taking notes for every call that I was apart of.
i x. Solving customers phone issues and satisfying customers.
x. Helping customers program and reboot their devices over the phone.
xi. Taking and making payments over the phone.
Yorktowne Cabinet ry, 2011-2011
Assembly line
i.
Wiper/inspector
ii.
Clean paint stain from cabinets and frames on assembly
iii.
l ine
Spray stain paint on to wood products
iv.
Clean wood products after coming out of oven.
v.
Unique I nd. (2009-2010) Packer/Picker
xii.
x iii. Label company bags and boxes.
xiv. Making and Breaking down boxes.
xv. Worked on the assembly line and machines.
xvi. Inspect company products and placed products in boxes and load
t rucks.
xvii. Keeping record of all company orders.
M ultiwall I ndustries, 2012-2013
Make boxes for companies.
i.
Use different products and different machines to complete orders.
ii.
Made variety types of boxes for orders.
iii.
Print out papers and fill out forms for completed orders.
iv.
Sam’s Club (2011) ASM Agent (Sales)
xviii.
x ix. Responsible for knowing everything about my product.
xx. Keeping my station clean and sanitized and appealing at all times.
xxi. Being polite to the customers and having a professional atti tude.
xxii. Selling my product to the customers.
Education:
I I.
George Washington High school (2009) -Diploma
i.
References:
I I I.
Silas Baldwin Teacher 13yrs
i.
Veronda Branch Co worker 5yrs
ii.
Tasheeka Gravely Manager 3yrs
iii.
Contact this candidate