Customer Service Sales

Shaniqua Fallon Scott

***-** ******* ** *** *A

Flushing, NY 11354

718-***-****

*************@*****.***

Objective

To find a interesting position within the customer service field that will

allow me to bring your corporation dedication, responsibility and

enthusiasm, combines with a desire to utilize my administrative and

customer service skills.

Experience

Walgreens Empire State New York, NY

Look Boutique Beauty Advisor 11/26/12 to Present

. Possesses through knowledge of the particular products being sold in

the cosmetic industry.

. Attends workshops and seminars on new product lines.

. Gives product demonstrations for customers.

. Meets or exceeds specified sales goals.

. Provides an upscale beauty experience to customers.

. Consults with customers about their skin care needs, conducting skin

care analysis

. Makes follow up calls to customers and verifies that they are

satisfied with the product they purchased.

Glamour Beaute Supply Flushing, NY

Retail Store Manager 04/09 to Present

. Manages retail store and supervised employees.

. Enters customers orders and process payments towards proper accounts

accurately.

. Answers incoming calls, maintain all open orders, and communicate

accounts accurately.

. Has knowledge of modern purchasing and inventory procedures.

. Formulates pricing policies on merchandise according to requirements

for profitability of store operations.

. Coordinates sales promotion activities.

. Orders merchandise and prepares requisitions to replenish merchandise

on hand.

. Answeres customer complaints and inquiries. taking of inventories,

reconciling cash with sales receipts, keeping operating records and

preparing daily record of transactions.

Sketchers Rego Park, NY

Inventory control Clerk/ Cashier 02/09 to 09/09

. Counted money in cash Drawer at the beginning and end of shifts to

ensure that amounts are correct and that is adequate change.

. Maintained knowledge of current sales and promotions.

. Computed sales prices, total purchases receive and process cash or

credit card payments.

. Delivered excellent customer service.

Education

Empire Beauty School New York, NY

Cosmetology 2008

Flushing High School Flushing, NY

Diploma 2006

References: Available upon request

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