Customer Service Manager

Cassandra M. Alexis

Objective: Seeking a challenging position in a results-oriented company

that requires an ambitious and career conscious individual where

acquired skills, knowledge and education will be utilized toward

growth and advancements.

SUMMARY OF QUALIFICATIONS

. Excellent written and oral communication

. Research data and compilation

. Bookkeeping on High Cash Volume Handling

. Effective time management/prioritization

. General Office Support

. Client interaction

EDUCATION

Texas A&M-Commerce Commerce, TX

3.23 GPA

BAAS Business & Entrepreneurship

August 10, 2013

TECHNICAL SUMMARY

. MS Office Suite

. Outlook

. QuickBooks Point of Sales

. Data Entry

. Filing

. 45-55 WPM

. 10 Key by touch calculator

. General Office Equipment

. Kronos

EXPERIENCE

NAPA Auto Parts

Assistant Store Manager May

2011-Present

. Team Player

. Customer Service/Counter Sales

. Verification of inventory operations via computer incoming and outgoing

items to ensure proper flow and compliance of department

. File shortages/claims

. Order Selector/Merchandising

. Inventory Control/ Purchaser/Buyer

. Opening/Closing Purchase Orders

. Paperwork Reduction

. Office Manager

Brookside Equipment

Parts Clerk/Shipping/Receiving Clerk

May 2005-2011

. Customer Service/Counter Sales

. Verification of inventory operations via computer incoming and

outgoing items to ensure proper flow and compliance of department

. Shipping & Receiving

. Schedule Pick-ups

. File shortages/claims

. Order Selector

. Merchandising

. Inventory Control

References: Available Upon Request

Contact this candidate