Administrative Assistant High School
Resume:
Resume of: Mariza Espinoza
*************@*****.***
Objective: A position as an admin. Assist. /Secretary position in a fast pace environment.
Summary of Qualifications
• • Bilingual (Spanish written/spoken)
Detail Oriented
• • Knowledge of HUD and Foreclosure
Multi-task
• documents
MS Word
•
• I-Series
MS Excel
•
• LPS
MS Outlook
•
• NDC
Word Perfect
•
• Aacer
59 wpm
•
• SCRA website
10 key
•
• I-Portal
Copiers
•
• LHIS
Fax Machines
•
• BAPS
Scanners
•
• Multi-line phone system (12 lines)
Professional Experience
Aerotek Staffing Agency March 2012- September 2013
(Contract work @ Bank of America)
• Review loan file to verify procedures per guidelines.
• Make intro call to verify loan details and requests additional documentation if necessary.
• Review all documents retrieved against those requested, analyze for accuracy and/or errors.
• Making right party contact within allocated timeframe and setting expectation for document
delivery date.
• Manage pipeline of loans within required performance standards within closing and rate lock
expiration time frame.
• Guarantee on time closing by completing all required pre-closing steps; preparing file for
closer within required performance standards.
• Obtain and review documents, and clear conditions commensurate with authority level.
• Ensure integrity of all data and process inputs. Order necessary documents and follow-up
with parties to obtain in timely manner.
• Submit loans to QA review and full approval upon receipt have been met and validated.
• Maintain monthly performance measurements: Timeliness, production goals, suspense,
compliance/regulatory
Mitigates loss and legal risk to the company and to investors by accurately managing
•
the bankruptcy process and obtaining relief from bankruptcy on non-performing
Chapter 7, 11 and 13 loans. .
Communicates with attorneys, court appointed trustees and borrowers to answer
•
questions related to the bankruptcy file.
Handles more complex levels of transactions with limited supervision to complete
•
daily tasks and duties and will take on special projects as assigned by the team
manager.
Foreclosure Specialist November 16, 2009 – March 2012
Corelogic San Antonio, Texas
• Update client tracking systems and loan status according to client requirements.
• Complete, submit and monitor VA claims on foreclosure sales, deeds-in-lieu, and
compromise sales.
• Prepare foreclosure claims adhering to government, SLG guidelines within allowable
timeframes.
• Request and follow up on missing documents that are need including payment histories,
HUD-1, bidding instructions, loan modifications, etc.
• Monitor and follow up on receipt of claim funds.
Educational Outreach Coordinator/Administrative Assistant October 2007- June 2008
The Smile Center San Antonio, Texas
• Opening and closing the office
• Checking in and out patients
• Prepared presentations for elementary/daycare facilities about dental hygiene
• Assisted patients over the phone
• Verified insurance coverage (Medicade, CHIP, BlueCross BlueShield, etc.)
• Maintained patient files
• Created individual treatment plans for patients before treatment appointment
• Accounts receivable and Daily production reports.
Law Office of Armando Martinez G. April 2005-September 2006
Legal Secretary (Immigration Atty.) San Antonio, Texas
• Opening and closing of the office
• Assisted clients over the phone
• Prepared and maintained files; calendar client appointments, hearing, deadlines,
• Maintained and ordered supplies as needed
• Drafting of legal documents and correspondence
• Recording of legal documents
• Research cases and assisted in answering phones.
• Prepared Adjustments of Status, Cancellations of Removal, Criminal Bonds, info pass
appoints for attorney and clients when requested, prepared packets containing
information of detainee which included pictures of family, letters of support, and other
documents to be used in court, notarized legal documents.
• Sorted mail and distributed
Law Office of Acevedo & Zepeda March 2003 – April 2005
Legal Secretary (Personal Injury/Family/Criminal)
• Assisted clients over the phone
• Prepared and maintained files; calendar client appointments, hearing, deadlines
• Drafting of legal documents and correspondence
• Prepared criminal bonds
• Notarized documents when needed.
• Filed requested documents for attorney and clients at the courthouse
• Research cases and assisted in answering phones.
• Sorted mail and distributed
Education
Graduated: General Office Skills
February 2003
Southwest School of Business San Antonio, Texas
High School Diploma May 2002
Luther Burbank High School San Antonio, Texas
References:
Furnished on request
Contact this candidate