Customer Service Manager
Resume:
Alvin Eisom
**********@*****.***
EXPERIENCE:
Extended Business Services: 1240 Win dr Bethlehem PA 18017 (4/13- present)
Customer Service assisting agent set up appointments. Taking sale orders
and assisting companies choose the best products for their needs.
Property Management: Residential Rentals 730 E. 5th St. (4/2012- present)
On call to institute and manage resident services request. Perform
delegate, oversee and inspect all maintenance task. Ensuring that all make
ready repairs and services are complete correctly and on schedule.
Collecting rent and distributing building supplies. ( Eric Burgen -
Supervisor 484-***-****)
Time Warner Cable Customer Service: (Synchronoss /Coworx) 1555 Spillman
Dr, Bethlehem, PA 18015. (10-2010- 4/2012) Assisting customers with their
mobile devices and billing questions. Troubleshooting devices and making
sure the customer's system requirements are met. 484-***-**** Manager Shari-
Fierce Marketing: 24 W. Broad ST. (3/2010-10/2010) Office manager
overseeing a team of 25- 30 reps to expand to other cities. Duties were
assigning daily work activities, interviewing new applicants, company
orientations, and also field training. Making calls setting up appointments
to meet customers or business owners. (Tony C. 347-***-****)
Hudson and Major Energy 1801 86 St. (6-06/02-2010) Managed and trained
teams of register workers, assist customers enrolling for The Power Your
Way Program. Supervised over 30 people for telemarketing dept. (Director
Tony C. 347-***-****)
Legal Services: Pre-Paid Legal Services 145 Ada, Okla. 74821 (7-04 / 6-06 )
Managed and trained organizations and individuals to be an on call as
independent associate. Working as an independent associate I provided
detailed information for Prepaid legal benefit plan for extensive and
confidential clients. Comm. salary 580-***-****)
Truck Loader / Stock room: Linens N Things 3035 Cropsey Ave. (12/12/03-6-21-
04) Unloading trucks of store merchandise for grand opening. Filling all
shelves as well as fixing them. Store maintenance floor maintenance and
garbage were among other duties. $9.50 hr (Supervisor John or Mirabel 718-
714-2810) this position was temporary.
Building Maintenance: Manhattan Mini Storage 520West, 23rd ST. (9/01-11/02)
My duties were property management, preparing rooms for rental, painting,
locksmith, small electrical work, daily cleaning logs and customer
inventory removal. $9.50 hr (Supervisor Carlos S. 1-800-***-****)
Stock Broker Helper: 2 World Trade Center (12/95-9/01) Taking commodity
trading orders over the phone then relaying them to the Merc firm Brokers,
also setting up morning and afternoon logs.
Building Maintenance Assistant Supervisor: River Side Maintenance (Ocean
Towers) 2960 W 24 St. Brooklyn 11224 (6/90-8/95). Duties: Property
management, trouble shooting and over looking daily tenant reports. $12:00
hr
Packing Handler: UPS 145 West Side dr. New York NY, 10037 (10/1989-11/1999)
Duties where handling, sorting, and transporting packages to assigned
locations. I was responsible for Shipping ground, air, and hazardous
materials with the requirements of the carrier. $9.00 hr (Supervisor Eddie
G,)
EDUCATION:
Business Legal Plan Associate: 1504 Sheepshead Bay RD.(2005) Home Health
Services: 317 Madison Ave. (1999) Building Maintenance: International
Career Institute 135 w
34th ST. (1992) Sarah J. Hale H.S. (1986)
References: available on request
Contact this candidate