Abneris Vega Rentas
Allentown, P.A., 18102
**********@*****.***
OBJECTIVE
To obtain a position as a team player in a people-oriented
organization where I can maximize my customer-service experience in a
challenging environment to achieve the corporate goals, and to secure a
position that will enable me to use my strong communication &
organizational skills, customer service background and my ability to work
well with people.
ACCOMPLISHMENT
Received several Customer Commendations
. Promptly answered telephone calls to reflect professional corporate
image.
. Consistently processed all sales contracts and part orders without
errors.
. Provided a high level of customer service and client relations
based on outstanding communication and interpersonal skills.
SKILLS
. Strong Customer Focused
. Detailed Oriented
. Team Player
. Ability to work Independently
. Takes Initiatives
. Works well under Pressure
. Can Manage Multiple Priorities (Multi-Task)
. Goal Oriented
. Motivated
. Flexible to changes
. Effective Listener
. Quick Lerner
. Fluent in Spanish (write, read, speak)
EDUCATION
William Allen High School
June 2010
Allentown, PA, 18102
High School Diploma
Employment History
Ehrlich Pest Control Company
October 2012 - Present
Allentown, PA
Title: Customer Service Representative / Sales Representative
RESPONSIBILITIES
. Prepare merchandise for the following day
. Answer phone calls
. Customer Service
. Call Customers/ Courtesy call.
. Service existing accounts, obtain orders.
T & M Service
March 2011 - July 2011
Allentown PA
Title: Customer Service Rep
RESPONSIBILITIES
. Data Entry
. Cashier
. Prep day to day workflow
. Customer Service
. Face to face Communication
. Electronic Transactions
. Phones
. Filing
. Online Bill payments / Money Grams / Check Cashing
. Check Verifications
PATHS LLC
April 2013 - June 2013
Allentown P.A
Title: Hospital Representative
RESPONSIBILITIES
. Medical Billing
. Data Entry
. Prep day to day work flow
. Face to Face communication
. Filing
. Phones
. Verifying patients' insurance coverage
. Answering patients' billing questions
. Handling collections on unpaid accounts
. Reviewing and appealing unpaid and denied claims
ACTIVITIES
. Studying
. Drawing
. Typing
. Cleaning
REFERENCES
Available upon request