Manager Substance Abuse
Resume:
ROBIN JEFFERSON
Camden, New Jersey 08103-2812
*****.*********@*****.***
SUMMMARY OF QUALIF ICATIONS:
Over 8 years’ experience in case management and substance abuse counseling
working with substance abuse, mental health homeless males and female.
S trong interpersonal skills interacting with various groups of individuals from
d ifferent socio-economic backgrounds.
I n terview clients, review records, conduct assessments, or confer with other
p rofessionals to evaluate the mental or physical condition of clients or patients.
Monitor, evaluate, and record client progress with respect to t reatment goals.
E ducate clients and community members about mental or physical illness, abuse,
medication, or available community resources.
Refer patients, clients, or families to community resources for housing or t reatment
to assist in recovery from mental or physical illness, following through to ensure service
efficacy.
Modify t reatment plans according to changes in client status.
S trong proficiency in Microsoft Windows, Word, PowerPoint, Outlook, In ternet and
company specific software.
E DUCATIONAL H ISTORY:
B achelor Degree, Business Management
5/2001
Rutgers University
Camden, NJ
Associate Degree, Business Administration
5/1998
Camden County College
Camden, NJ
E MPLOYMENT EXPERIENCE:
Substance Abuse Counselor 1
06/ 2010-Current
Volunteers of America Delaware Valley Addiction Treatment Program
Camden, NJ
Work with individuals with substance abuse problems.
P rovide case management to assist individuals with housing, t ransportation and
t ransfers to lower level of care.
M aintain case history records and prepared detailed reports for Courts to address
i ndividuals’ progress.
Meet with Drug Court team monthly and present clients’ progress to the Drug Court
Team and Judge.
Substance Abuse Counselor 1
06/2009-4/2010
Genesis Center
Camden, NJ
Assisted individuals with co-occurring, mental illness, drug and alcohol abuse
p roblems.
P rovided substance abuse counseling to individuals, families and groups.
I n terviewed and assessed individuals to determine level of care needs.
Documented case notes and t reatment plans to monitor individuals’ progress.
P rogram Coordinator
2006-2009
Volunteers of America Delaware Valley
Camden, NJ
Coordinated permanent housing facilit ies, permanent housing program and a soup
k itchen.
Conducted home visits to ensure permanent housing was sufficient for tenants.
Facilitated life skills workshops and generated community resources to assist
tenants’ needs.
Worked with program manager and volunteers to ensure the facilities and tenant
needs were being addressed in a timely manner.
Senior Case Manager
Philadelphia, PA
• Assisted displaced individuals living in Philadelphia as a result of Hu r r icane
K at r ina.
• Worked closely with federal funding agencies, such as FEMA and Red Cross to assist
i ndividuals.
• Documented service plans to monitor individuals’ progress with finding housing and
resources.
• Outreached to with FEMA to provide funding to help clients go home to New
O rleans.
Case Manager
Camden, NJ
• Assessed homeless males to determine level of care services needed.
• Coordinated community resources to provide advocacy and assistance.
• Referred individuals to workforce agencies to assist them with employment.
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