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Customer Service Project Manager

Location:
Gilbertsville, PA
Posted:
October 06, 2013

Contact this candidate

Resume:

John D. McKillip, Sr. RT(R)

Per Diem RT(R) at Montgomery Orthopedic Associates

********.*@*******.***

Summary

Enthusiastic and hard working ARRT certified RT(R), interested in obtaining a radiologic technologist position,

offering a solid knowledge base of radiologic equipment, patient positioning, imaging techniques, and critical

thinking skills to help generate diagnostic quality images and gain industry experience.

Excellence in patient care, customer service and patient satisfaction make me the ideal candidate for your team.

Future interests include: CT, MRI, IR and a BS degree.

Associate in Applied Science in Radiography from MCCC on May 23, 2013.

Passed the ARRT Radiography Boards on June 7, 2013.

Certifications

Registered Technologist in Radiography

The American Registry of Radiologic Technologists License 511328 June 2013 to June 2014

CPR and AED for the Healthcare Provider (BLS)

American Heart Association April 2012 to April 2014

Platinum Level - National Career Readiness Certificate

ACT Inc. - RegiSTAR Affiliation with PA Career Link Montgomery Co License 42Q2QC8W53M5 June

2012

Experience

Radiologic Technologist RT(R) - Per Diem at Montgomery Orthopedic Associates

September 2013 - Present (1 month)

Merchandising Execution Associate (MEA) at The Home Depot

September 2013 - Present (1 month)

As a member of the M.E.T. Team, my job is the merchandising of products according to planogram specifics,

building and displaying new products from our vendors, stocking and facing product and ensuring proper

placement of signage, making sure product pricing and markdowns are current and keeping product organized

to make sure stores look their absolute best for the customer.

Radiography Student at Mercy Suburban Hospital

September 2012 - May 2013 (9 months)

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Observed, Assisted and Performed Radiographic Examinations, Provided Patient care, Recorded Patient

Histories, Adhered to ALARA Principles, and Operated the following: Fuji Digital Radiographic system w/

Flat Panel Detectors, Fuji CR

Comps include: Ribs, Head Work, CT-Head w/o contrast

Radiography Student at Oaks Radiology

March 2013 - March 2013 (1 month)

Observed, Assisted and Performed Radiographic Examinations, Provided Patient care, Recorded Patient

Histories, Adhered to ALARA Principles, and Operated the following: Fuji CR Radiographic system

Radiography Student at Montgomery Hospital (Einstein Medical Center Montgomery)

May 2012 - September 2012 (5 months)

Observed, Assisted and Performed Radiographic Examinations, Provided Patient care, Recorded Patient

Histories, Adhered to ALARA Principles, and Operated the following: Shimadzu Digital Radiographic

system with Canon Flat Panel Detectors, Comps include: Spine Work, C-arm, OR - Orthopedic

Radiography Student at Pottstown Memorial Medical Center

2011 - 2012 (1 year)

Observed, Assisted and Performed Radiographic Examinations, Provided Patient care, Recorded Patient

Histories, Adhered to ALARA Principles, and Operated the following: Carestream CR (formerly Kodak) w/

GE and Phillips X-ray equipment, Comps include: Chest, Abdomen, Upper and Lower Ext., Portables

Pharmacy Technician at Professional Pharmacy

2011 - 2011 (less than a year)

Maintained patient confidentiality while filling prescriptions utilizing MS Dos software

Accurately counted, measured and mixed medications

Gained knowledge of medical terms, brand name drugs and their generic equivalents

Sr. Site Manager Reprographics at KCBA Architects, Inc. (DWKCB,Inc.)

May 2002 - April 2009 (7 years)

Please see job description below under Canon Business Solutions.

4 recommendations available upon request

Sr. Site Manager Reprographics at Canon Business Solutions

March 2002 - April 2009 (7 years 2 months)

7 years at KCBA Architects in Hatfield, PA

Specialized in large format printing

- Oce’ TDS600, TDS400, TCS400, B/W & Color Scanners

- HP 1055cm+ and Canon BJW9000 (ONYX)

Bidding document project manager

Printing and calibrating Canon Multifunction Devices:

- B/W devices: IR3300, IR600, IR105+ and others

- Color devices: IRC3200, IRC3220, CLC’s

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Troubleshooting of all equipment on site

Trained Canon, KCBA staff, and College Interns

Computer skills include:

- MS Word, Excel, Power Point, & Outlook

- Adobe Acrobat & Photoshop (basic)

- Oce’ Engineering Exec

- EFI Color Management

- Canon Print Drivers and Fiery

- Canon Learning Zone and BSU

Creative services include:

- editing scanned images

- presentation board mounting

- marketing brochures

- GBC binding, laminating

- archiving old jobs

- printing invitations

- custom picture framing

Added Value Services:

- Negotiated five-year contract renewal in business services with full refresh of printing equipment, integrated

color options with redundancy in satellite office and added on-site personnel.

- Catered monthly office luncheons, product shows, partner dinners and project management meetings

- Performed facilities maintenance, recycling, office supply ordering, cost reduction, and inventory control

- Archiving drawings to CD/DVD, backup tapes, & microfilm

- Reporting: monthly billing, depart. breakdowns, service records

5 recommendations available upon request

Mass Transit Operator at SEPTA

September 1987 - February 2002 (14 years 6 months)

Victory Ave Depot (Red Arrow/ Suburban Division)

Bus Driver - Suburban lines

Trolley Operator - Media 101/ Sharon Hill 102

Train Operator - (P&W) Norristown High Speed Line 100

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Education

Montgomery County Community College

Associate in Applied Science, Radiography, 2010 - 2013

Grade: Magna Cum Laude 3.562

Activities and Societies: ASRT (American Society of Radiologic Technologists, student member),

Radiography Club (President), LN (Lambda Nu, Pennsylvania Psi Chapter - National Honor Society for the

Radiologic and Imaging Sciences), PTK (Phi Theta Kappa - Beta Tau Lambda Chapter - National Honor

Society for Community Colleges), DC (Doug's Corner, a community service based club), SGA (Student Gov't.

Assoc., Senator), Keys program, Peer Mentor, Act101.

4 recommendations available upon request

Kutztown University of Pennsylvania

Math, Secondary Education, 1986 - 1987

Activities and Societies: WRKU - Radio Station Disc Jockey

MSGR Bonner

HS Diploma, Academic, 1982 - 1986

Activities and Societies: APHS Musicals (3yrs), Disc Jockey, CSC (Community Service), CYO Intramural

Sports, Bonner Bulletin newspaper, & Bonner Guiitar Group.

Honors and Awards

Magna Cum Laude

Montgomery County Community College

May 2013

This award recognizes a graduating student who has an overall GPA of 3.5 or above.

Peer Excellence Award

Montgomery County Community College

May 2013

This award is presented by the recipient's peers, it recognizes a graduating student who has exhibited conduct

becoming of a true team player in the Radiography Program.

Radiography Program Leadership Award

Montgomery County Community College

May 2013

This award recognizes a graduating student who has demonstrated leadership traits throughout their time in

the Radiography Program.

Faculty Union Award for Excellence in Scholarship

Montgomery County Community College

May 2013

This award recognizes a graduating student who has excelled in and out of the classroom.

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Skills & Expertise

Healthcare

Critical thinking

Customer Service

Public Speaking

Cpr Certified

Problem solving

Teaching

Training

Team Building

Process Improvement

Operations Management

Inventory Management

Microsoft Office

Microsoft Word

Microsoft Excel

PowerPoint

Customer Satisfaction

X-ray

PACS

Radiography

Meditech

Quality Patient Care

Medical Imaging

Hospitals

Medical Terminology

Time Management

Radiology

Leadership

Troubleshooting

ARRT

DICOM

Patient Safety

C-arm

HIPAA

BLS

Medical Devices

Healthcare Information Technology

Management

Organizations

ARRT (The American Registry of Radiologic Technologists)

Certified Member

June 2013 to Present

RT(R)

ASRT (American Society of Radiologic Technologists)

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Member

September 2011 to Present

LN (Lambda Nu)

Member

November 2011 to Present

National Honor Society for the Radiologic and Imaging Sciences

PTK (Phi Theta Kappa) - Beta Tau Lambda Chapter

Member

October 2011 to Present

National Honor Society for Community Colleges

MCCC Radiography Club

President

September 2011 to May 2013

Honors and Awards

Academic Awards

Radiography Scholarship Recipient - Senior Year

Montgomery County Community College

September 2012

Professional Awards

- First recipient of Canon Business Solutions Circle of Excellence Gold Award

- CBS Circle of Excellence Bronze Award Winner

- Runner-up - CBS Team Challenge Award (2 yrs in a row)

- Perfect Attendance Award

- Received commendations for excellent customer service

Interests

- Reading Fiction: Brown, Cronin, Grisham, Hill, Kellerman, King, Koontz, Rowlings, Rice, Paolini, Pullman

& Zuiker.

- Fantasy Sports: NFL, MLB & NASCAR

- Texas Hold'em

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Publications

Think Success

Montgomery County Community College 2013

Authors: John D. McKillip, Sr. RT(R), Kelly Cox

Kelly interviewed me for this piece as part of Montgomery County Community College's Student Success

Initiative.

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John D. McKillip, Sr. RT(R)

Per Diem RT(R) at Montgomery Orthopedic Associates

********.*@*******.***

13 people have recommended John D.

"John worked as the Senior Site Manager for Cannon at KCBA Architects for many years. He was known for

his limitless energy. John daily faced very difficult unexpected deadlines but he never complained and all

assignments were completed on time and with great care. John was a good listener, took direction very well

and learned very fast. I offer my highest recommendation of his abilities. John will be an major asset to any

organization. Jay Clough - KCBA Architects Managing Principal"

Jay Clough, Principal, KCBA Architects, managed John D. at KCBA Architects, Inc. (DWKCB,Inc.)

"John is very dedicated and does whatever is needed to successfully complete a project. He would be a

valuable addition to any organization."

Jay Clough, was John D.'s client

"It gives me great pleasure to write a recommendation for John McKillip. He was a dependable manager for

copying services provided to KCBA for many of years. John was an important part of team and was always

reliable. He has sharp mind and great personality. I highly recommend him. He will make a great addition to

any team."

Steve Cromity Jr., was John D.'s client

"John is a very conscientious, detail-oriented individual who was willing to do what needed to be done to get

the jobs out the door. He was unfailingly gracious and always had a sense of good humor. He is a valuable

asset wherever he is."

Douglas Olsen, RLA, ASLA, LEED Ap, Landscape Designer, KCBA Architects, worked with John D. at

KCBA Architects, Inc. (DWKCB,Inc.)

"John was wonderful to work with during his time at KCBA. Reprographics tasks were completed on time

and correctly. If he had a question about a job, he would ask first, which ensured that the job was done

properly. He was able to juggle the large tasks (such as scheduling and coordinating multiple print jobs) with

small, detail-oriented tasks (such as making sure drawings were printing properly and were arranged in the

proper order). John went above and beyond performing reprographics tasks. He was always willing to learn

new skills (such as large-format scanning/printing, color calibration, and creating mounted illustration

boards), and he learned these skills quickly. On top of that, his positive demeanor and cheerful attitude, even

during busy times, made working with him a pleasure!"

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Sandra Szabo, RA, LEED AP BD+C, Architect, KCBA Architects, was with another company when

working with John D. at Canon Business Solutions

"This letter is my recommendation for John McKillip. Until just recently, I have worked with John for several

years. I found him to be consistently pleasant, tackling all assignments with dedication and a smile. Besides

being a joy to work with, John is a take-charge person who is able to present creative ideas and communicate

the benefits. John has successfully developed several plans for our company that has resulted in increased

profits. John assumed a leadership role in the FM meetings, inspiring and motivating other employees. I

highly recommend John for employment. He is a team player and would make a great asset to any

organization. Joseph Land"

Joseph Land, Site Manager, Canon Business Solutions, worked directly with John D. at Canon Business

Solutions

"John came to our firm through Canon Business Solutions as their On-Site Project Manager way back in 2002

and was with us until this year. In his capacity as a "in-house" service provider he did everything from simple

reproduction of marketing booklets to coordination of large scale, large format construction documents (some

projects valued in excess of $80,000,000). John consistently exceeded expectations and went above and

beyond the job description to ensure things were done effeciently, with high quality and often suggested ways

to achieve end results that saved us money. While John was technically an employee of an outside service

provider he always took into account how his work reflected on our firm and you just can't put a dollar

number on that. It is obvious to all that work with John from the smallest project to the largest that he takes

personal pride in the work he does and that always came through in the high quality of the materials he

produced for us. I offer John without hesitation the highest possible recommendation."

Ed Mangold, was John D.'s client

"John is one of the most enthusiastic individual one would meet. He brings life to his team and the entire

office that he works in. John on many occassions went beyond expectations in his work ethic and

performance to provide an excellent service for the office. I would definately endorse John and recommend

him for any office and / or project team."

Peter Phillips, AIA, Project Architect, DWKCB Architects (KCBA), worked directly with John D. at

Canon Business Solutions

"It was always a pleasure working with John: he was responsive, thorough and delivered projects on time. He

also brought much life to the office environment!"

Ashraf Osman, was John D.'s client

"John is a special person and student who excelled inside and outside the classroom. John was a role model

for his colleague adult students returning to college for career change. John has superb interpersonal skills.

He is articulate, empathetic, and service minded while pursuing and achieving success in a highly technical

occupational area. I am confident that this combination of technical skills and highly developed interpersonal

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skills will support his success in his next career in radiography."

Karen Stout, President, Montgomery County Community College, advised John D. at Montgomery

County Community College

"John is one of the most positive, engaged, and enthusiastic students I have met during my 5 years in Student

Support services. He takes pride in everything he does, from his academic coursework, to peer mentoring, to

student involvement activities. When John faces a barrier, he not only will do everything he can to overcome

it, but he will then share his new knowledge and resources with those around him to improve their lives, too.

He believes that "what you put in is what you get out," and his endeavors prove his believe in this phrase. He

is a great person to know!"

Tara Wainwright, Coordinator/Counselor/Advisor, Montgomery County Community College, advised

John D. at Montgomery County Community College

"John was an excellent student in my Introduction to Psychology class. He was reliable and dependable not

only in attendance, but also in submitting written work. He had a firm grasp of the subject material and

expressed himself very clearly and intelligently. In addition, John always had insightful comments to express.

John has a very pleasant and optimistic personality and he works well with others.He took pride in his work

and cared about being successful. I believe John has the personal characteristics and qualities to succeed in

whatever he chooses to do. I highly recommend him."

Sue Lawrence, Senior Adjunct Psychology Instructor, Montgomery County Community College, taught

John D. at Montgomery County Community College

"John is a hard working student who strives for excellence. He is very personable and gets along well with

others. He is always ready to lend a helping hand."

Judy Green, Academic Advisor, Montgomery County Community College, advised John D. at

Montgomery County Community College

Contact John D. on LinkedIn

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