Customer Service Manager

Sheila Soltow

***** *. ********* **. #*** Las Vegas, NV 89129 309-***-**** *.******@*****.***

Objective To work in an environment where my skills and experience will enhance the

overall success and performance of the organization.

Experience Traffic Manager

April, 2005 – August 2013, The Bedding Group, Inc., Rock Island, IL

Manage the transportation department including:

Direct supervision of 11 truck drivers.

Responsible for all safety and DOT paperwork.

Coordinate with the plant manager on the day’s production schedule.

Assist customer service office by entering production orders and invoice.

Responsible for procurement and maintenance of all transportation

equipment valued at one to two million dollars.

Customer Service

January, 1996 April 2005, The Bedding Group, Inc., Rock Island, IL

Entered production orders

Completed all shipping documents to facilitate the proper delivery of goods.

Responsible for timely resolution of consumer and retail outlet concerns and

complaints.

Education New Hampton High School, New Hampton Iowa

1982 1986

Diploma

American Institute of Commerce

1989 1990

Degree: Radio Broadcasting

Associations and Board President, Susan G. Komen for the Cure, Quad Cities Affiliate

Volunteer Activities Race Chair, Susan G. Komen for the Cure, Quad Cities Affiliate

Grants Chair, Susan G. Komen for the Cure, Quad Cities Affiliate

References References are available on request.

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