Security Officer Training

Summary

Recently college graduate with background in hospitality & security.

Experienced working at retails, hotels, banquets, nightlife, and

restaurants. Accustomed to working in fast-paced environments with success

in effectively handling difficult client situations. Passion, motivated and

willing to go the extra mile to guarantee guests satisfaction and comfort.

Seeking a position with opportunities for a career progression.

Highlights

( Exceptional multi-tasker

( Decision making skills

( Hospitality Expertise ( Self-directed

( Customer-oriented ( Exceptional time

management

( Reliable, punctual and committed ( Superb interpersonal

skills

Accomplishments

Earned "Employee of the Year" Award in January 2008, 2011

Earned the "Perfect Attendance" Award in July, 2005, and January 2008

Experience

Monitor/Host/Ticket Taker

October 2012 to Current

Joonbug - New York, NY

Greet, and assisted guests with any special requests during their visits.

Host guests by providing great interpersonal skills, brilliant customer

service, and directed guests to their designated areas. Monitor areas for

safety.

Security Officer

January 2007 to November 2011

Extravaganza Nightlife - Greenville, NC

Kept records of room availability and guests' accounts, manually or using

computers. Greet, checked, verified reservations, coat check guests, and

direct customers. Seated customers. Check proper identification. Secure

areas for safety. Patrol areas. Detect, Deter, and Report issues. Watch

traffic through monitor's surveillance. Write Reports.

Front Desk Attendant/Security Officer

August 2004 to January 2007

Howard Johnson Hotel-Greenville, NC

Booked reservations greet customers at entrance, process payments and

issued room keys. Guard the front lobby. Patrol areas, and parking lots.

Data-entry performed.

Education

Bachelors of Science: Business Administration, 2010

University of Phoenix - Phoenix, Arizona, USA

Affiliations

Eagle Empowerment: 2012 - Current

Certifications

Heartbeat Security Training Academy: 8 hour, 16 hour, Fire Safety Training

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