Customer Service Maintenance
Resume:
Gregory W. Gatewood
Clarksville, TN. 37043
Email Address: *************@*******.***
*******.*.********@****.***
Home Phone: 931-***-****
Cell Phone: 931-***-****
Afghanistan Cell Phone: 011***********
Objective:
To secure a challenging position where my knowledge, experience, and skills will be
effectively utilized and the opportunity to advance within the company.
Summary of Qualifications:
Secret Security Clearance
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19 years hands on mechanical/electrical experience
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• 05 years in managerial/leadership position
Education/Certifications:
High School Diploma
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North Central Institute (Aviation) 1yr Power plant-Completed, 6 mths Air Frame
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Tekgard HVAC/ECU Certificate
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Certified HVAC Technician
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EPA 608 and EPA 609 Certified
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Six Sigma White Belt Certified
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ASE Master Technician
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JPO MRAP Certified
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MRAP University
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BAE Systems Instructor Certified
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FAA Bronze Medal in Outstanding Achievements
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Work Experience:
PTDS Operator / Ground-Unique Support Equipment FSR 08/2012 - Present
Lockheed Martin IS&GS, 4401 Fortune Place, Melbourne FL. 32904
• Gregory travels throughout Afghanistan as a FSR (Field Service Rep.) providing
mechanical/technical support on the PTDS Aerostat Contract. Gregory performs
maintenance on TEKGARD’s 5-Ton ECUs to include complete rebuilding of the
unit from brazing in replacement parts to making system adjustments IAW
manufacturer’s maintenance manual. Gregory also performs maintenance to
include providing technical support on JLG High lift and Sellick forklifts which
include electrical troubleshooting, engine repairs, manufacturing hydraulic hoses
and rebuilding hydraulic systems. He performs complete rebuilds on Military
MEP806B 60KW generators which involves repairing or replacing the generator
engine and AC Generator assembly to include troubleshooting and repairing
various sensors and mechanical/electronic faults. Repair and troubleshoot 3 phase
480-volt generators and PDP panels. All repairs are IAW military and
manufacturers maintenance manual.
MRAP Quality Assurance Rep/Specialist 12/2011 to 07/2012
Jacobs Technology, 30500 Van Dyke Ave, Suite 601, Warren MI. 48093
• Gregory worked in Kuwait and was responsible for providing, planning direction,
and guidance during the development, procurement, production, conversion and
upgrade phases to assure the accomplishment of the Quality Assurance metrics
for the Mine Resistant Ambush Protected (MRAP) vehicle variants IAW ISO
9000/9001. Gregory provided policy interpretation, procedural guidance, and
technical assistance to contractors, DCMA elements, and supporting DOD
elements. Scheduled, directed or conducted periodic staff visits and audits to
assure compliance with specifications, regulations, directives and Quality
Assurance plans. He served as technical expert and consultant on Quality
Assurance to the Assistant Program Manager and other program staff. Gregory
Analyzed contractor capability to effectively carry out a sound Quality Assurance
program and evaluated contractors' QA plans and programs, and recommended
improvements as required. Ensured the QA program is properly administered, and
that the contractors are producing an acceptable quality product. Identified QA
problems, both potential and actual and analyzed the problem, coordinated with
functional specialists, to determine downstream affects, and recommended the
optimum solutions. Gregory was responsible for Product Quality Deficiency
Reports (PQDRs) that are received from the MRAP using units. He identified
negative trends, performed an independent Quality Assurance analysis
coordinated with DCMA, contractors, and engineering support personnel on
corrective action required.
• Gregory received an award from TACOM and DOD.
Site Lead / MRAP Heavy Equipment Mechanic FSR 02/2011 to 11/2011
ManTech International, 14119-A Sullyfield Cir, Chantilly VA. 20151
• Gregory worked in Iraq and provided maintenance support to include TI
(Technical Inspections) on all MRAP Route Clearance Vehicles at COS Garry
Owen including the Buffalo, Husky, Jerrv, and RG-31. The maintenance included
DS/GS level consisting of Electrical Diagnosing, Generator repair and rebuild,
Engine Repair and servicing, Drive Train and Suspension Repair, A/C servicing,
Hydraulic System servicing and repair, Hydraulic Winch Repair and servicing.
All Maintenance performed IAW military and manufacturers maintenance manual
and engineering drawings. Performed final QA Inspection of all repairs performed
on Route Clearance MRAP vehicles by Military personnel. Gregory performed
BDAR and ECOD’s on damaged vehicles. He troubleshot and repaired Caterpillar
Generators consisting of engine rebuild, generator swaps. He installed and
troubleshot surveillance and threat detection camera systems including Gyro Cam
Gimbal install and troubleshooting of system. Gregory used TM’s, and
Manufacturer Newsletters to order repair parts and Fed- logged all part numbers
and NSN’s. He attended meetings with CW4 Maintenance officers, Majors and
CMS with updates on Maintenance status of ground support equipment, vehicles
and generators.
• Received letter of recommendation to include awards from the US Army.
• Trained military personnel to include FSRs.
• Supervised 5 employees.
Took time off while making purchase of a new home for the family 10/2010 to 01/2011
Site Lead / MRAP FSR 02/2010 to 09/2010
Ranger land / BAE Systems, 2707 Artie St. Bldg. 100 suite 17, Huntsville AL. 35805
• Gregory worked in Iraq and provided support on 97 Caiman MRAPS. He assisted
and trained Unit Mechanics in diagnosing and repairing all maintenance issue to
include DS/GS level repairs. He also repaired forklift and sky lift equipment for
the maintenance team. Gregory provided training to unit mechanics on CAT_ET
(Caterpillar Engine Software) to include all repairs. He attended weekly meetings
with CW4 in regards to maintenance status and updates. Gregory assisted all
mechanics in assuring that all maintenance performed was done IAW with
military technical publications and maintenance manuals including engineering
drawings. He installed and troubleshot surveillance and threat detection camera
systems. Gregory trained soldiers on how to properly perform A/C system
maintenance on all Military Vehicles. He performed maintenance and TI
inspections on GSE (Ground Support Equipment), all MRAP variants; to include
forklift, sky lift and motor pool vehicles to include QA all work performed by unit
mechanics and assisted with Generator engine repair and power switchgear
diagnosing in Motor Pool. Gregory performed BDAR and ECOD’s on all MRAP
variants damaged.
• Received letter of recommendation from the US Army.
• Received letter of recommendation from BAE Systems.
• Trained military personnel to include FSRs.
• Supervised 12 employees under the direction of BAE Systems.
Site Lead / MRAP FSR II 08/2008 to 11/2009
Force Protection Industries, 9801 Highway 78, Ladson SC. 29456
• Gregory worked in Afghanistan and trained USMC personnel on how to operate
and service the Air Digger on the Route Clearance Buffalo vehicle. Gregory set in
place a proficient maintenance program on MRAP vehicles. Gregory staged
electrical generator sets to include assisted in setting up the power-grid for the
complete FOB. He attended weekly meetings at the COC and provided updates in
regards to all maintenance performed on MRAP vehicles, Ground Support
Equipment and other military vehicles. Gregory conducted meetings with FSR’s
assigning tasks and goals for the day. He provided training to USMC personnel on
how to troubleshoot and repair all maintenance issues on MRAP variants, forklift,
sky lift and FOB hoppers. Performed QA inspection on all maintenance IAW
military maintenance manuals and engineering drawings, ordered parts using
NSN’s to include fed logging NSN's to check accuracy of numbers. Gregory
installed and troubleshot surveillance and threat detection camera systems.
Gregory installed and aligned Communication Satellite Systems for FSR’s to
include training of Satellite alignment techniques. He also Installed and custom
made CAT_5e Ethernet communication cable and set up network routers/hubs.
• Received letter of recommendation from the USMC.
• Received letter of recommendation from Force Protection Industries.
• Trained USMC personnel to include FSRs.
• Supervised 20 employees.
Took time off while I was going through a divorce. 02/2008 to 07/2008
MRAP FSR 03/2007 to 01/2008
Navistar Military Group, 13500 Heritage Parkway, FT. Worth TX. 76177
• Gregory worked at Aberdeen Proving Grounds and performed 10/20 level
maintenance including DS/GS level on Maxx Pro MRAP Cat 1 and Cat 2
vehicles. He assisted in setting up the maintenance area including overhead crane
system and forklifts. Gregory rebuilt MRAP vehicle after ballistic testing
including all (AOA) installing new body and belly armor. He diagnosed and
repaired all mechanical/maintenance issues to include replacing engine and
transmission assembly, drive train assembly, body panels, electrical generator
repair, and hydraulic system repair. He performed electrical and electronic
diagnosis and repair. Performed A/C repairs and testing. Gregory participated in
data collection and analysis, prepared test analysis reports and tracked and
resolved problems found during testing. Provide support and assistance to testers
performing ballistic and drivability testing. He attended meetings with DOD
officials regarding the MRAP vehicle and answered any and all questions
pertaining to the safety, operation and maintenance of the vehicle. All repairs
were done IAW manufacturers maintenance manuals and publications. He
performed TI Inspections on the MRAP vehicle to include cranes and forklifts.
Performed QA inspections of all repairs performed during he testing phase of the
Maxx Pro MRAP.
Shop Lead / Master Automobile Technician 08/2006 to 02/2007
Saturn of Clarksville, 1760 Wilma Rudolph Blvd. Clarksville TN. 37040
• Gregory performed hydraulic system repair and brake jobs to include machining
rotors and drums, engine tune-ups, electrical diagnosing to include schematic
reading. Transmissions services and complete rebuilding of transmission on
foreign and domestic vehicles. Performed drive train troubleshooting and repairs
to include setting up drive train gears. Performed steering and suspension
troubleshooting and repairs to include 4 wheel alignments and component
inspection and repair. Gregory installed OEM and aftermarket vehicle
components from body to drive train to chassis. Maintenance performed is
equivalent to 20 and 30 level maintenance to include some DS and GS level. All
maintenance performed was IAW all maintenance manuals and specifications.
Perform safety inspections on tools and equipment in the shop and provide
customer service.
• Supervised 5 employees.
Maintenance Foreman / QA Inspector 01/2006 to 07/2006
ITT Systems of Kuwait, Plot 67, Waha Mall, AL-Dajeej, Farwaniya
• Gregory worked in Kuwait on the HMMWV reset program. Gregory performed
10/20; DS and GS level maintenance on HMMWVs. He assisted team members
with diagnostic troubleshooting and how to correctly perform maintenance-
bringing vehicle to like new stand condition per Am General. He performed TIs to
include looked up the correct parts in the TM's and fed logged NSNs for accuracy
of parts ordered. Gregory performed daily critical parts lists, man hour paperwork,
and turned in all recoverable parts taken off vehicles making sure they were
properly tagged, and cleaned. He performed routine and scheduled maintenance
of overhead crane, trolley systems, forklifts, and A-frame hydraulic hoist and
tether system. Gregory scheduled daily safety and maintenance meetings with all
team members. Gregory provided customer service to all civilian and military
personnel. All maintenance performed IAW repair manuals and publications.
Supervised 40 employees.
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Received award for production of building over 100 vehicles in 1 month.
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Never went over $700,000. Per month budget on reset program.
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Maintenance Foreman / Vehicle QA Inspector 06/2004 to 12/2005
LSI, 155 Bradford Square Suite A, Fayetteville GA. 30215
• Gregory worked in Iraq and performed 10/20; DS/GS level maintenance on all
military tactical and ground support vehicles. Provided front line vehicle
maintenance support, completed TI inspection's to include looking up parts in
Tm's and using FEDLOG. Gregory attended weekly meetings with the BMO and
BMS officers for scheduling of vehicles due for maintenance. Gregory assisted
mechanics with troubleshooting and repairing of vehicles, generators, switches,
hydraulic systems and forklifts. He provided customer service to all military
personnel and civilians, performed QA final inspections of all maintenance that
was performed. All maintenance performed was IAW military maintenance
manuals; engineering drawings and specifications all tactical vehicles and ground
support vehicles were brought to FMC standards.
• Supervised 30 employees
Trainer / Lead mechanic 10/2002 to 05/2004
LSI, 155 Bradford Square, Suite A, Fayetteville GA. 30215
• Gregory worked at Ft. Campbell KY. Training military personal and civilians
how to safely complete 10/; DS/ GS level maintenance on M977 to M985
HEMMTs and M998 to M1114 HMMWVs including 10, 20 and 30K forklifts,
sky lifts, over-head cranes and ground support equipment. Maintenance included
Engine repair and troubleshooting, transmission and drive train repair, suspension
troubleshooting and repair, electrical generator repair and troubleshooting,
hydraulic system and winch repair, HVAC repair and troubleshooting. He
performed TI and QA final inspections on all work performed and provided
customer service to all military personnel and civilians. He attended weekly
meetings with the BMO for scheduling of equipment due for a service. All
maintenance performed was IAW military repair manuals bringing vehicle to
FMC standards.
• Trained Military and Civilians on maintenance repair.
• Lead mechanic over 8 employees.
Shop Foreman and Lead Mechanic/Fabricator 07/2001 to 09/2002
Gatewood Racing and Fabrication, 307 Chateauroux Dr. Clarksville TN. 37042
• Gregory rebuilt and diagnosed diesel and gasoline powered engines on civilian
cars and trucks, earth moving and construction equipment, ATVs and drag racing
engines. Gregory rebuilt automatic and manual transmissions, complete steering
and suspension system rebuilds to include drive train and setting differential gears
in street and racecars. He completed many frame up full restorations on vehicles.
Gregory fabricated custom frames and interior roll cages including MIG and TIG
welding frames for street and strip use including installing new body panels and
performed custom paint jobs.
WG-08 Wheeled Vehicle Mechanic 11/2000 to 06/2001
DOD Civil Service, Fort Campbell KY 42223
• Gregory worked at Fort Campbell KY at the IMD/IMO compound performing
maintenance on HEMTT and HMMWV’s. Gregory performed DS/GS level
maintenance to include 4-wheel alignments, frame rails, engine swaps, and any
other maintenance that was required. To include Gregory performed DS/GS level
maintenance on HEMMTs for the refurbishment program. This included engine
swaps, running the fuel injection rack on Detroit V92 engines and rebuilding
engines. Axle assembly swaps and diagnostic tests on other areas that were
needed. Hydraulic systems (Pump, Valves and solenoid repair), winch repair,
HVAC repair complete refurbishment per engineering’s specifications. Other
vehicle maintenance performed was replacing truck cabs, engines maintenance
electrical diagnosis. Customer Service, ordering parts, used Fed log, checked in
parts for Military SAMS clerk. All maintenance performed IAW military
maintenance repair manuals and publications bringing all maintenance performed
to FMC standards.
Shop Foreman and Lead Mechanic/Fabricator 01/1995 to 10/2000
Gatewood Racing and Fabrication, 307 Chateauroux Dr. Clarksville TN. 37042
• Gregory started working fulltime as a mechanic while in High school he rebuilt
and diagnosed diesel and gasoline powered engines on civilian cars and trucks,
earth moving and construction equipment, ATVs and drag racing engines.
Gregory rebuilt automatic and manual transmissions, complete steering and
suspension systems to include drive train and setting differential gears in street
and racecars. He completed many frame up full restorations on vehicles. Gregory
fabricated custom frames and interior roll cages including MIG and TIG welding
frames for street and strip use including installing new body panels and performed
custom paint jobs.
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